At a Glance
- Tasks: Welcome customers and ensure a smooth introduction to our sales and service teams.
- Company: Join a busy dealership in Pontypridd with a focus on customer care.
- Benefits: Part-time hours, flexible schedule, and a friendly work environment.
- Other info: Opportunity to develop your customer service skills in a dynamic setting.
- Why this job: Be the first point of contact and make a real difference in customer experiences.
- Qualifications: Excellent communication skills and previous reception or hospitality experience required.
The predicted salary is between 27000 - 33000 £ per year.
We are looking for a confident and well-presented person with a professional telephone manner to join us as Receptionist in our busy Pontypridd based dealership.
As a Receptionist with us, you’ll take the time to talk to people, build a genuine rapport and ensure a smooth and efficient introduction to the sales and service teams.
You’ll be effortless and genuine when talking to our customers, putting their needs at the heart of absolutely everything you do.
You’ll focus on delivering industry leading standards of customer care and satisfaction at all times.
This role is part-time, (Monday - Wed, 08:30am – 05:30pm).
About you
- Well-spoken with excellent communication skills
- Extremely punctual and organised
- Excellent English, both written and spoken, in order to communicate well via email and phone
- Always working to ensure the highest level of customer care and satisfaction
- Administrative and customer service experience preferred
- Excellent telephone manner
- IT literate
Previous Front of House reception or hospitality experience is essential.
Please note, due to the high number of applications we receive we cannot guarantee to contact all applicants.
If you have not heard from us within 14 days of your application - then unfortunately you have not been shortlisted this time.
Please keep an eye on our website for more vacancies.
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Part-time Receptionist in Pontypridd employer: Griffin Mill Garages
Griffin Mill Garages is an exceptional employer, offering a dynamic work environment in Pontypridd where innovation and customer satisfaction are at the forefront of our operations. With a strong focus on employee development, we provide comprehensive training and growth opportunities, alongside competitive salaries and benefits, including a company vehicle. Join us to be part of a passionate team dedicated to driving success and delivering outstanding service in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Receptionist in Pontypridd
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Griffin Mill Garages and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Griffin Mill Garages and let us see your personality shine through!
We think you need these skills to ace Part-time Receptionist in Pontypridd
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Griffin Mill Garages.
Get Familiar with Our Brand:Before applying, take some time to learn about Griffin Mill Garages and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Griffin Mill Garages
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Griffin Mill Garages.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Griffin Mill Garages will surely appreciate.
