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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support the aftersales team.
- Company: Leading automotive dealership in Pontypridd with a professional team.
- Benefits: Opportunity to grow your career in the automotive industry.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer-facing roles and strong communication skills.
- Other info: Welcoming atmosphere with opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive dealership in Pontypridd is seeking a Service Advisor to deliver exceptional customer service and support the aftersales team. This role involves handling customer queries, maintaining communication about vehicle status, and ensuring a welcoming atmosphere.
Ideal candidates will have:
- Experience in customer-facing roles
- Strong communication skills
- A passion for service
Join a professional team and take your career in the automotive industry to the next level.
Automotive Service Advisor – Customer Care & Retention in Pontypridd employer: Griffin Mill Garages
Contact Detail:
Griffin Mill Garages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Customer Care & Retention in Pontypridd
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the automotive industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase your customer service skills and how you handle queries. We want to hear about your passion for service and how you create a welcoming atmosphere for customers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. Mention something specific from your chat to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our professional team in Pontypridd.
We think you need these skills to ace Automotive Service Advisor – Customer Care & Retention in Pontypridd
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in previous roles – it’ll make you stand out!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in customer-facing roles. We want to see how your skills align with the responsibilities of a Service Advisor, so don’t hold back!
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a professional application. Use a friendly tone but keep it polished. Show us your personality while maintaining professionalism – it’s all about balance!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Griffin Mill Garages
✨Know Your Stuff
Familiarise yourself with the automotive industry, especially the dealership's services and products. Being able to discuss specific vehicles or services shows your genuine interest and helps you stand out.
✨Showcase Your Communication Skills
As a Service Advisor, communication is key. Prepare examples of how you've effectively handled customer queries in the past. Practising clear and concise responses will help you convey your thoughts confidently during the interview.
✨Create a Welcoming Atmosphere
Think about how you can contribute to a positive environment. During the interview, demonstrate your ability to connect with people and create a friendly atmosphere, as this is crucial for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer. This shows your enthusiasm for the role and gives you a chance to learn more about the team and the dealership's approach to customer care and retention.
