At a Glance
- Tasks: Manage warranty claims and ensure compliance with manufacturer policies.
- Company: Join a successful main dealership with a supportive Aftersales Team.
- Benefits: Gain valuable experience in a dynamic environment with growth potential.
- Why this job: Be part of a team that values customer excellence and efficiency.
- Qualifications: Strong communication skills, attention to detail, and a proactive attitude.
The predicted salary is between 20790 - 25410 £ per year.
We are looking for a Warranty Administrator to join us and play an integral part in the Aftersales Team.
This is a fantastic opportunity to join a successful main dealership.
It is important that you are well organised, able to follow processes and procedures, and have excellent interpersonal skills.
Responsibilities
- You will be responsible for ensuring that all manufacturer, policies, and procedures are fully complied with
- Prepare invoices, claim forms, and supporting material to provide to the manufacturer within the specified timescale
- Check current work in progress so that claims are made on time
- Deal with all policy claims, ensuring that customer reimbursements are correct
- Be conversant with all of the warranty providers’ policies and procedures and the use of the manufacturers’ electronic communication system
- Be actively involved in costing and ensure the procedures adopted by the workshop controller are in line with Manuals
- Submit accurate warranty and goodwill claims on a daily basis to the manufacturer, adhering to their policies and procedures within the required timeframe
- Liaising with the Service Manager and Aftersales Team
- Suggest improvements to increase efficiency and service
About you
- Be well-spoken with excellent communication and written skills
- Be self-motivated and proactive, maintaining high levels of focus and enthusiasm
- Committed to delivering customer excellence
- Highly organised
- Have good PC skills
- Exceptional attention to detail
- Willingness to learn
- Professional, self-motivated and passionate
- #J-18808-Ljbffr
Warranty Administrator in Pontypridd employer: Griffin Mill Garages
Join our dynamic Aftersales Team as a Warranty Administrator, where you will thrive in a supportive and collaborative environment at our successful main dealership. We prioritise employee growth and development, offering comprehensive training and opportunities for advancement, all while fostering a culture of excellence and customer satisfaction. Located in a vibrant area, we provide a unique work-life balance, ensuring that your contributions are valued and recognised.
