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- Tasks: Deliver top-notch customer service and ensure satisfaction in the automotive industry.
- Company: Join a dynamic team at a leading automotive service provider.
- Benefits: Earn up to $3,500 plus variable bonuses and enjoy a supportive work environment.
- Why this job: Be part of a team that values customer care and operational excellence.
- Qualifications: 2 years in automotive service and a valid Class 3 driving license required.
- Other info: Work Monday to Friday with alternate Saturday half days for a balanced lifestyle.
The predicted salary is between 24000 - 42000 £ per year.
Salary: Up to $3,500 + VB
Location: Macpherson
Working Hours:
- Mon – Fri: Office hours
- Alternate Sat: Half Day
Key Duties:
- Provide professional aftersales service and ensure high customer satisfaction
- Manage service appointments, repair schedules, and follow-ups
- Coordinate closely with technicians and internal teams for smooth service operations
- Ensure accurate service documentation and compliance with service procedures
Key Requirements:
- Minimum 2 years of experience in the automotive service industry
- Valid Class 3 driving license is compulsory
By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application. Please be notified that only shortlisted candidates will be notified.
Customer Care Executive| Up to $3500 + VB | MacPherson - LQ in Penarth employer: GRIFFIN HR CONSULTANCY PTE. LTD.
Contact Detail:
GRIFFIN HR CONSULTANCY PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Executive| Up to $3500 + VB | MacPherson - LQ in Penarth
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive service industry. You never know who might have a lead on a Customer Care Executive role or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its services. Show them you’re not just another candidate; you’re genuinely interested in their operations and how you can contribute to customer satisfaction.
✨Tip Number 3
Practice common interview questions related to customer care and service management. We all know that confidence is key, so rehearse your answers to demonstrate your experience and skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Care Executive| Up to $3500 + VB | MacPherson - LQ in Penarth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive service industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Care Executive role. We love seeing enthusiasm and a genuine interest in providing top-notch customer service.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GRIFFIN HR CONSULTANCY PTE. LTD.
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive service industry. Be ready to discuss your previous experiences and how they relate to the role of a Customer Care Executive. Highlight any specific situations where you ensured customer satisfaction or managed service appointments effectively.
✨Showcase Your Communication Skills
As a Customer Care Executive, communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've coordinated with technicians and internal teams in the past to ensure smooth operations. This will show that you can handle the responsibilities of the role.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you faced challenges in customer service and how you resolved them. Be ready to share these stories during the interview. Employers love candidates who can think on their feet and come up with effective solutions, especially in a fast-paced environment like automotive services.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you. You might ask about the team dynamics or how success is measured in the Customer Care department.
