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For Companies At a Glance
- Tasks: Lead the design process and create engaging user experiences for our SaaS platform.
- Company: Natterbox is a dynamic SaaS company revolutionising customer interactions through voice solutions.
- Benefits: Enjoy flexible hybrid working, 25-30 days holiday, and private health care after probation.
- Why this job: Join a fast-growing team focused on exceptional user experiences and innovative design.
- Qualifications: 3+ years in UI/UX design with a strong portfolio and expertise in design tools.
- Other info: Experience with Salesforce integrations and AI-driven design tools is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Natterbox is a fast-growing SaaS company transforming the way businesses interact with their customers through voice solutions integrated into Salesforce. We believe in delivering exceptional user experiences that drive customer satisfaction and engagement. As we scale, we’re looking for a talented UI/UX Lead to take ownership of the design and user experience across our platform.
As the UI/UX Lead, you will play a pivotal role in defining and implementing the user interface and experience strategy for our products. You will collaborate closely with Product Managers, Engineers, and other stakeholders to design intuitive, engaging, and accessible experiences for our users. You will be responsible for leading the design process and ensuring consistency across our product suite.
What you’ll do
- Design Leadership
- Develop and execute a comprehensive UI/UX strategy aligned with Natterbox’s product vision.
- Lead the end-to-end design process, from user research and concept ideation to wireframing, prototyping, and final design.
- Ensure designs meet user needs, business objectives, and technical feasibility.
- Challenge design approaches and ensure the outputs are aligned to the designs.
- Team Collaboration
- Collaborate with cross-functional teams, including Product Managers, Engineers, and Customer Success, to create user-centered designs.
- Act as the primary advocate for design thinking and user-first approaches within the organization.
- Standards and Best Practices
- Establish and maintain design systems, guidelines, and best practices to ensure consistency across products.
- Conduct usability testing, analyze user feedback, and iterate designs based on data-driven insights.
What you’ll need
- Essential
- Proven experience (3+ years) in UI/UX design.
- Strong portfolio showcasing a range of design projects, with an emphasis on SaaS products.
- Expertise in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.
- Proficiency in conducting user research, usability testing, and applying insights to design.
- Strong understanding of design systems, accessibility standards, and responsive design principles.
- Excellent communication and presentation skills, with the ability to articulate design decisions and advocate for user needs.
- Desirable
- Experience with Salesforce integrations or telephony solutions.
- Familiarity with React for effective collaboration with developers.
- Knowledge of AI-driven design tools and methodologies.
Alongside a competitive salary, we offer a great range of benefits:
- Flexible, hybrid working with around 1 day a week in the office
- 25 days holiday increasing to 30 days (excluding public holidays)
- PerkBox giving a range of personalised benefits
- EAP via Your Care
- After a successful probation period, you will also receive:
- Private health care with Vitality
- Share options
Note that some benefits are non-contractual and provided at the Company’s discretion.
UI/UX Lead employer: Griffin Fire
Contact Detail:
Griffin Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UI/UX Lead
✨Tip Number 1
Familiarise yourself with Natterbox's products and their user experience. Understanding their voice solutions and how they integrate with Salesforce will give you a solid foundation to discuss your ideas and insights during interviews.
✨Tip Number 2
Showcase your design process in your portfolio. Highlight projects where you've led the end-to-end design process, especially those that involved user research and usability testing, as this aligns closely with what Natterbox is looking for.
✨Tip Number 3
Prepare to discuss your experience with design systems and accessibility standards. Natterbox values consistency across products, so demonstrating your knowledge in these areas will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Natterbox on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace UI/UX Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in UI/UX design, particularly with SaaS products. Showcase your portfolio prominently and include specific projects that demonstrate your skills in user research, prototyping, and design systems.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for creating exceptional user experiences. Mention your familiarity with tools like Figma and your understanding of accessibility standards, as these are crucial for the role.
Showcase Your Design Process: In your application, briefly describe your design process from user research to final design. Highlight how you collaborate with cross-functional teams and advocate for user-first approaches, as this aligns with Natterbox's values.
Prepare for Usability Testing Discussion: Be ready to discuss your experience with usability testing and how you've used user feedback to iterate on designs. This will demonstrate your data-driven approach and commitment to user-centred design, which is essential for the UI/UX Lead position.
How to prepare for a job interview at Griffin Fire
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your best UI/UX projects, especially those related to SaaS. Be prepared to discuss your design process and the impact your work had on user experience.
✨Understand Natterbox's Products
Familiarise yourself with Natterbox’s voice solutions and how they integrate with Salesforce. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company’s mission.
✨Emphasise Collaboration Skills
Since the role involves working closely with Product Managers and Engineers, be ready to discuss your experience in cross-functional teams. Highlight specific examples where your collaboration led to successful design outcomes.
✨Prepare for Design Challenges
Expect to face design challenges during the interview. Be ready to think on your feet and showcase your problem-solving skills by discussing how you would approach specific design scenarios relevant to Natterbox’s products.
