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- Tasks: Lead a dynamic team, ensuring top-notch customer service and achieving sales targets.
- Company: Kurt Geiger is a vibrant footwear and accessories brand rooted in London’s creativity and diversity.
- Benefits: Enjoy a competitive salary, generous bonuses, employee discounts, and life assurance.
- Why this job: Join a brand that values kindness, diversity, and individual expression while working in a stylish environment.
- Qualifications: Previous retail management experience in fashion is essential; be a customer service ambassador.
- Other info: Be part of a global brand with over 70 stores and a commitment to community values.
The predicted salary is between 28800 - 43200 £ per year.
Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. For over fifty years, our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters.
WE NEED YOU TO:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Requirements:
- Previous retail management experience
- Background with a fashion-forward footwear, accessory or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPI’s
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits:
- Competitive salary
- Pension and life assurance
- Generous bonus structure
- Amazing employee discounts
- Fabulous shoes!
Our Stores: The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally.
Dual Site Branch Manager - Brent Cross employer: Griffin Fire
Contact Detail:
Griffin Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Site Branch Manager - Brent Cross
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and culture. Understanding their commitment to diversity, creativity, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in a retail environment. Highlight specific instances where you improved team performance or customer satisfaction.
✨Tip Number 3
Research the latest trends in footwear and accessories, particularly those that resonate with Kurt Geiger's style. Being knowledgeable about current fashion trends can set you apart as a candidate who is truly passionate about the brand.
✨Tip Number 4
Network with current or former employees of Kurt Geiger if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Dual Site Branch Manager - Brent Cross
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kurt Geiger's values and mission. Highlight your alignment with their focus on inclusivity, creativity, and customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant retail management experience, particularly in fashion or footwear. Emphasise your achievements in driving sales and managing teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Mention specific examples of how you've met sales targets and improved team performance in previous positions.
Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service and how you plan to uphold Kurt Geiger's high standards in this area.
How to prepare for a job interview at Griffin Fire
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry, particularly footwear and accessories. Share any personal experiences or insights that highlight your love for the brand and its values.
✨Demonstrate Leadership Skills
As a Dual Site Branch Manager, you'll need to showcase your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, productivity, and maintaining high service standards.
✨Know the Brand Inside Out
Familiarise yourself with Kurt Geiger's history, values, and signature styles. Being able to discuss the brand's ethos and how it aligns with your own values will impress the interviewers and show your commitment.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer service challenges. Think of specific situations where you provided exceptional service or resolved issues effectively, demonstrating your role as a customer service ambassador.
