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- Tasks: Lead a dynamic team in delivering top-notch customer service and achieving sales targets.
- Company: Join Kurt Geiger, a creative footwear brand inspired by London's vibrant energy and diversity.
- Benefits: Enjoy a competitive salary, generous bonuses, uniform allowances, and amazing discounts.
- Why this job: Be part of a brand that values kindness, diversity, and individual style in a fast-paced environment.
- Qualifications: Previous management experience in a high-energy retail setting, preferably in fashion or luxury.
- Other info: Represent a brand with over 50 years of history and a commitment to community and equality.
The predicted salary is between 28800 - 43200 £ per year.
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
Responsibilities:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and Kurt Geiger with your own service standards
- Ensure all store and company sales targets, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
- Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines
Minimum Requirements:
- Previous experience in high turnover, fast-paced store/concession management role
- Background with a fashion-forward footwear, accessory or fashion brand – luxury experience preferred
- A customer service ambassador
- Proven ability to drive a large team
- Representative of our luxury/fashion forward brand in every way
Benefits:
- Competitive basic salary
- Generous bonus structure
- Uniform allowances
- Enviable discounts
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
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Department Manager, Ladies Footwear, Selfridges London employer: Griffin Fire
Contact Detail:
Griffin Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager, Ladies Footwear, Selfridges London
✨Tip Number 1
Familiarize yourself with Kurt Geiger's brand values and mission. Understanding their commitment to diversity, creativity, and community will help you align your approach during the interview and demonstrate that you are a good cultural fit.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlight specific instances where you improved team performance or customer service standards.
✨Tip Number 3
Research current trends in footwear and fashion, especially those relevant to Kurt Geiger. Being knowledgeable about the latest styles and market dynamics will allow you to speak confidently about how you can contribute to the brand's success.
✨Tip Number 4
Prepare to discuss how you would maintain high visual presentation standards in the store. Think about past experiences where you ensured that merchandise was displayed attractively and aligned with brand guidelines.
We think you need these skills to ace Department Manager, Ladies Footwear, Selfridges London
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Kurt Geiger's values and mission. Highlight your alignment with their commitment to diversity, creativity, and customer service in your application.
Showcase Relevant Experience: Emphasize your previous management experience in fast-paced retail environments, particularly in fashion or luxury brands. Provide specific examples of how you've driven sales and managed teams effectively.
Highlight Customer Service Skills: Demonstrate your ability to maintain high customer service standards. Include examples of how you've trained teams to deliver exceptional service and how you’ve handled customer feedback.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the job description. Use keywords from the posting and ensure your passion for footwear and fashion is evident throughout your application.
How to prepare for a job interview at Griffin Fire
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry, especially in footwear and accessories. Share your insights on current trends and how they relate to Kurt Geiger's unique style and values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in a fast-paced environment. Highlight your ability to motivate and develop team members while maintaining high service standards.
✨Emphasize Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, aligning with Kurt Geiger's commitment to service.
✨Align with Company Values
Familiarize yourself with Kurt Geiger's core values such as diversity, kindness, and community. During the interview, reflect these values in your answers and demonstrate how you can contribute to fostering an inclusive and positive work environment.
