At a Glance
- Tasks: Support the CEO in driving strategy and communication across global teams.
- Company: Join Ten, a leading service business redefining excellence with tech-driven solutions.
- Benefits: Enjoy flexible work, generous PTO, and unique travel perks while making an impact.
- Why this job: Be at the heart of innovation and growth in a dynamic, values-driven culture.
- Qualifications: Ideal for those with experience in consulting or operations and a passion for leadership.
- Other info: Opportunity to work closely with the CEO and shape the future of a B Corp.
The predicted salary is between 43200 - 72000 £ per year.
Intro
Carmoola is a rapidly growing fintech car finance lender. Following a successful launch of the business, there is now an amazing opportunity for someone to come in and help in the CEO Office.
Carmoola is a fully automated direct-to-consumer car finance lender. We have raised over £140M+ and are backed by some of the world’s leading investors like QED. We are now focused on scaling the business from £10M+ to £100M in revenue.
Your Role in Our Mission
We’re looking for a Chief of Staff to work directly with the CEO/Founder and leadership team at Carmoola, helping to drive efficiency, strategic decision-making, and company-wide execution. This is a high-impact, fast-paced role where you’ll be involved in everything from preparing board packs, shareholder updates, and CEO reports, to conducting data analysis and market research to support key decisions. You’ll play a crucial role in meeting coordination, tracking action points, and ensuring execution, while also supporting recruitment, onboarding, and internal culture initiatives—helping to organise events and drive engagement across the team. Beyond this, you’ll be a problem-solver, operational enabler, and trusted right-hand to the CEO, ensuring the company runs smoothly as we scale. If you’re highly organised, proactive, and thrive in fast-moving environments, this is a unique opportunity to shape the future of a high-growth fintech startup.
Responsibilities
Strategic Support & Reporting
- Prepare board packs, CEO reports, and shareholder updates, ensuring the team is always equipped with the right insights.
- Conduct data analysis and market research projects to support strategic decision-making.
- Write business cases and strategic papers.
- Own special projects that help scale the business, from operational improvements to company-wide initiatives.
Operations & Execution
- Help set up and coordinate meetings—ensuring they are efficient, well-structured, and action-driven.
- Take meeting notes, track key action points, and follow up to ensure execution.
- Organise annual and quarterly planning.
- Support recruitment and onboarding of new team members, ensuring a seamless experience.
- Support the senior team with administrative tasks and one-off support.
- Help ensure quality and high standards are maintained across the wider team.
Culture & Internal Initiatives
- Drive and organise internal events to foster a strong company culture.
- Work cross-functionally to help solve problems and remove roadblocks for the team.
Need-to-Haves
- Super organised, you thrive in fast-moving environments and can juggle multiple projects at once.
- Strong analytical mindset, you love data, problem-solving, and making insights actionable.
- High attention to detail.
- Great communicator, you can distill complex information into clear, concise updates.
- Proactive & resourceful, you don’t wait for instructions; you spot opportunities and make things happen.
- Trustworthy & discreet, you’ll be working on sensitive company information, so confidentiality is key.
- Experience in a fast-growing startup or high-performance environment is a big plus.
What’s in It for You
- Competitive salary (£80-£100k, depending on experience).
- Equity/options package.
- A vibrant, innovative working environment with a talented, supportive team.
- Hybrid working model with at least 3 days working from our modern office in Primrose Hill London.
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Chief of Staff employer: Griffin Fire
Contact Detail:
Griffin Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief of Staff
✨Tip Number 1
Familiarize yourself with Ten's mission and values. Understanding their commitment to service excellence and innovation will help you align your approach and demonstrate how you can contribute to their goals during the interview.
✨Tip Number 2
Network with current or former employees of Ten, especially those in leadership roles. They can provide valuable insights into the company culture and expectations for the Chief of Staff role, which can help you tailor your discussions.
✨Tip Number 3
Prepare to discuss your experience with managing cross-functional teams and driving change. Highlight specific examples where you've successfully navigated complex projects, as this is crucial for the Chief of Staff position.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to inform decision-making in previous roles. This aligns with Ten's focus on strategic thinking and effective communication.
We think you need these skills to ace Chief of Staff
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Chief of Staff position. Tailor your application to highlight how your skills and experiences align with the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your qualifications but also reflects your passion for the role and the company. Use persuasive language to articulate how you can contribute to Ten's mission and values.
Highlight Relevant Experience: In your CV, emphasize any previous experience working with senior stakeholders, particularly in fast-growth environments. Include specific examples of how you've driven change or managed complex projects successfully.
Showcase Analytical Skills: Given the emphasis on analytical thinking in the job description, be sure to include examples of how you've used data to inform decision-making. Highlight your ability to translate complex information into actionable insights.
How to prepare for a job interview at Griffin Fire
✨Understand the Company’s Mission
Before your interview, make sure you fully grasp Ten's mission to become the most trusted service business in the world. Be prepared to discuss how your skills and experiences align with this goal and how you can contribute to their innovative approach.
✨Demonstrate Problem-Solving Skills
As a Chief of Staff, you'll need to showcase your exceptional problem-solving abilities. Prepare examples from your past experiences where you've successfully navigated complex challenges, particularly in fast-paced environments.
✨Communicate Clearly and Persuasively
Given the role's emphasis on effective communication, practice articulating complex concepts in a clear and concise manner. Tailor your communication style to resonate with diverse audiences, as you will be interacting with various stakeholders.
✨Showcase Your Strategic Thinking
Be ready to discuss how you approach strategic thinking and decision-making. Highlight your ability to analyze data and insights, and how you can translate that into actionable strategies that align with Ten's growth ambitions.