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For Companies At a Glance
- Tasks: Manage client relationships and drive growth in the private medical insurance sector.
- Company: Join Skin Analytics, a pioneering digital health company transforming skin cancer diagnosis with AI technology.
- Benefits: Enjoy competitive salary, bonuses, share options, private healthcare, and 25 days annual leave.
- Why this job: Be part of a passionate team making a real impact in healthcare while enjoying a vibrant work culture.
- Qualifications: Experience in account management within the PMI sector and strong communication skills are essential.
- Other info: Flexible office attendance in London and opportunities for professional development and social activities.
The predicted salary is between 36000 - 60000 £ per year.
About us
Please note: we are looking for candidates to be based in and around London and are happy to come to our London office 2-3 times per week (unless on client site). If you are based outside of London, you must be happy to travel to our office frequently. Skin Analytics is an award-winning digital health company that has launched the world’s first AI-supported Skin Cancer pathway for a faster skin cancer diagnosis. Our AI as a Medical Device (AIaMD) is deployed in 13 NHS organisations, and growing. We are leading the way in leveraging AI technology to address the demand and capacity crisis facing Dermatology safely. We are a team of passionate people who want to build a future where no one dies from skin cancer.
The Account Manager plays a vital role in maintaining and expanding relationships with key private sector clients. This role is responsible for ensuring high client retention, driving growth within existing accounts, and strengthening partnerships to maximise value. The Account Manager will work closely with internal teams to deliver seamless services, optimise contract performance, and identify opportunities for service enhancement.
Key Responsibilities
- Client Relationship Management: Manage and nurture relationships with existing private sector clients, particularly Private Medical Insurers (PMIs) and employee benefits providers. Ensure contractual obligations are met and identify opportunities to enhance service offerings. Act as the primary point of contact for strategic key accounts, addressing client needs and concerns in a timely manner.
- Revenue Growth & Retention: Develop strategies to retain and grow existing accounts, increasing revenue and engagement. Proactively present new services and improvements to clients. Identify opportunities for upselling and cross-selling within existing partnerships.
- Market Engagement & Networking: Represent the company at industry events, conferences, and networking opportunities to raise brand awareness. Build relationships with key industry stakeholders, such as amii and REBA.
- Reporting & Insights: Monitor and analyse account performance to provide strategic recommendations. Provide regular reports on client activity, satisfaction, and commercial outcomes.
- Collaboration & Coordination: Work closely with product to feedback market trends and client needs. Collaborate with Business Development and Client Operations to ensure a smooth transition from sales to account management.
Key Performance Indicators (KPIs)
- Client retention and satisfaction levels
- Growth in revenue from existing accounts
- Successful contract renewals and upsells
- Supporting the adoption and implementation of new products
Skills & Qualifications
- Experienced in an account management role within the PMI sector.
- Agile: Ability to pivot quickly and juggle multiple priorities in a fast-paced environment.
- Commercial experience: Strong commercial, problem-solving, analytical and negotiation skills.
- Relationship management: Excellent communication skills, ability to explain and present complex ideas.
- Strategic thinking: Identifying market opportunities and trends to grow and retain existing customers.
- Team collaboration: Able to work effectively across internal and external teams.
Benefits
- Competitive salary
- Bonus structure
- Share options package - all our employees have ownership in the company
- Private healthcare including partner & children
- 25 days annual leave (5 day company shutdown in August + bank holidays)
- Enhanced parental leave - includes adoption & foster
- Training budget
- Besides weekly catch-ups, monthly meetings to talk about you, and your ambitions and make plans
- Lots of fun social activities including company offsite!
The Real Stuff
Skin Analytics embraces and is committed to diversity and equal opportunities. We are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Account Manager - PMI employer: Griffin Fire
Contact Detail:
Griffin Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - PMI
✨Tip Number 1
Familiarise yourself with the private medical insurance (PMI) sector. Understanding the key players, trends, and challenges in this industry will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network actively within the healthcare and insurance sectors. Attend industry events, conferences, and seminars to meet professionals in the field. Building relationships with key stakeholders can open doors and provide valuable insights into the role.
✨Tip Number 3
Prepare to discuss specific strategies for client retention and revenue growth. Think about how you would approach upselling and cross-selling services to existing clients, as this is a crucial part of the Account Manager role.
✨Tip Number 4
Showcase your ability to collaborate across teams. Be ready to share examples of how you've worked with product development or sales teams in the past to enhance service offerings or improve client satisfaction.
We think you need these skills to ace Account Manager - PMI
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the Private Medical Insurance (PMI) sector. Use specific examples that demonstrate your ability to manage client relationships and drive revenue growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital health and your understanding of Skin Analytics' mission. Mention how your skills align with the key responsibilities of the Account Manager role and provide examples of your success in similar positions.
Highlight Relevant Skills: In your application, emphasise your strong communication, problem-solving, and strategic thinking skills. These are crucial for managing client relationships and identifying opportunities for service enhancement.
Showcase Your Industry Knowledge: Demonstrate your understanding of the healthcare landscape, particularly in relation to AI technology and its impact on dermatology. This will show your potential employer that you are well-informed and genuinely interested in the field.
How to prepare for a job interview at Griffin Fire
✨Know Your Clients
Familiarise yourself with the private medical insurance sector and the specific clients the company works with. Understanding their needs and challenges will help you demonstrate your ability to manage and nurture these relationships effectively.
✨Showcase Your Strategic Thinking
Prepare examples of how you've identified market opportunities or trends in previous roles. Highlight your ability to think strategically about client retention and revenue growth, as this is crucial for the Account Manager position.
✨Demonstrate Communication Skills
Practice explaining complex ideas clearly and concisely. Since the role requires excellent communication skills, be ready to showcase how you can present new services and improvements to clients in an engaging manner.
✨Emphasise Team Collaboration
Be prepared to discuss your experience working across different teams. Highlight instances where you've collaborated with product, business development, or client operations to ensure seamless service delivery and client satisfaction.
