At a Glance
- Tasks: Make calls, generate leads, and build strong customer relationships in waste management.
- Company: Join Diverse Waste Solutions, a dynamic team focused on innovation and growth.
- Benefits: Earn from £28,000+, enjoy remote work options, private medical insurance, and a company pension.
- Other info: Great chance to develop into a Business Development role with excellent career growth.
- Why this job: Kickstart your sales career with opportunities for progression and real impact.
- Qualifications: Experience in telesales or customer service, strong communication skills, and a target-driven mindset.
The predicted salary is between 28000 - 35000 € per year.
Diverse are recruiting for a Telesales Executive to join the Diverse Waste Solutions team who will be responsible for contacting businesses, generating new leads, and promoting our waste management services. This is an excellent opportunity for someone who enjoys sales, building relationships, and earning commission. For the right candidate, this role can also develop into a Business Development position, offering opportunities for career progression and increased responsibility.
Main responsibilities:
- Making outbound calls to potential business customers
- Generating leads and booking appointments
- Managing and developing all new client accounts from initial contact through onboarding
- Building and maintaining strong long-term customer relationships
- Explaining our services and identifying customer needs
- Following up on enquiries, quotations, and new business opportunities
- Achieving sales targets and KPIs
- Updating CRM systems accurately and maintaining client records
- Providing ongoing support to new customers to ensure excellent service and retention
About you:
- Previous telesales, sales, or customer service experience
- Experience managing customer relationships and new client accounts
- Experience working towards targets and KPIs
- Experience using CRM systems and maintaining accurate customer records
- Confident communicating with businesses over the phone and by email
- Excellent communication and interpersonal skills
- Confident and professional telephone manner
- Strong relationship-building and customer service skills
- Self-motivated and target driven
- Good organisational and time management skills
- Ability to work independently and as part of a team
- Ability to manage new client accounts effectively
- Good attention to detail and accurate record keeping
- Competent IT and CRM system skills
- NVQ or equivalent qualification in Sales or Business Administration
- Training in telesales, account management, or customer relations
- Full UK driving licence (if progression into Business Development is expected)
- Experience in B2B sales
- Experience within the waste management, recycling, or service industry
- Experience generating and converting leads into long-term customers
- Negotiation and closing skills
- Problem-solving ability
- Ability to identify upselling and cross-selling opportunities
- Adaptable and proactive approach to work
What we can offer you:
- From £28,000+ salary depending on experience
- Remote working available depending on experience – preferably local to Trowbridge to be in the office full time, however, we would consider remote working for the right candidate with desired experience/qualifications but will be required to visit the office monthly
- Private medical insurance
- Company pension
Telesales Executive in Trowbridge employer: GRG Waste UK
Diverse Waste Solutions is an exceptional employer that values its employees by offering a competitive salary starting from £28,000, along with private medical insurance and a company pension. Our supportive work culture fosters personal and professional growth, providing clear pathways for career advancement into roles such as Business Development. With the flexibility of remote working options and a focus on building strong customer relationships, we create a rewarding environment for those passionate about sales and making a difference in the waste management industry.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive in Trowbridge
✨Tip Number 1
Get to know the company inside out! Research Diverse Waste Solutions and understand their services, values, and culture. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Practice your pitch! Before making those calls, rehearse how you'll introduce yourself and explain what you can offer. Confidence is key, so make sure you sound enthusiastic and knowledgeable.
✨Tip Number 3
Network like a pro! Use LinkedIn or other platforms to connect with industry professionals. Building relationships can lead to referrals and insights that might just give you the edge in your telesales role.
✨Tip Number 4
Don’t forget to follow up! After your initial contact, send a quick email or message to thank them for their time and reiterate your interest. It shows you're proactive and keen to build that relationship.
We think you need these skills to ace Telesales Executive in Trowbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous telesales or customer service roles, and don’t forget to showcase your ability to manage client accounts and achieve sales targets.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Telesales Executive role. Mention your passion for sales and relationship-building, and how you can contribute to our team at Diverse Waste Solutions.
Show Off Your Communication Skills:Since this role involves a lot of phone and email communication, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t hesitate to show a bit of personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at GRG Waste UK
✨Know Your Product Inside Out
Before the interview, make sure you understand the waste management services offered by the company. Familiarise yourself with their unique selling points and how they stand out from competitors. This will help you confidently explain the services during the interview and show your genuine interest in the role.
✨Practice Your Pitch
As a Telesales Executive, you'll need to be persuasive over the phone. Practice your pitch with a friend or family member, focusing on how to generate leads and book appointments. This will not only boost your confidence but also help you refine your communication skills, which are crucial for this position.
✨Showcase Your Relationship-Building Skills
Be prepared to discuss your previous experiences in managing customer relationships. Think of specific examples where you've successfully built rapport with clients or resolved issues. Highlighting these skills will demonstrate that you can maintain long-term customer relationships, which is key for this role.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
