Commercial Operations & Excellence -Director

GRG Executive has exclusively partnered with a dynamic international Logistics business, seeking a motivated Commercial Operations & Excellence Director to oversee the development their cross-functional Commercial offering globally This is a fantastic opportunity to be part of a fast paced entrepreneurial environment with growth plans on a global scale!

Key Duties:

• Business development support
• Deal structuring
• Pricing strategies – (Multimodal)
• Proposal development
• Product and Service innovation
• Business insights and commercial analytics
• Market insights (competitor knowledge!)
• Partner / supplier – legal, contract
• CRM – ensuring existing CRM is fully utilised.

Additional information:

1. Sales Support (including Pricing): Assists all sectors with deal structuring, pricing strategies, and client proposals.
2. Bid & Proposal Management (RFP/RFQ Support): Manages large tenders, proposal writing, and complex pricing models.
3. Commercial Analytics & Performance Reporting: Provides data insights on sales performance, margins, and sector-specific KPIs.
4. Client Relationship Management (CRM) & Key Accounts: Manages major client relationships, improves retention, and streamlines cross-sector opportunities

The Ideal Background:

• Strong Multimodal Freight forwarding background
• Strong background of Pricing and other commercial elements of forwarding
• Some secure logistics experience, working with products that are moving using airlines VALUABLE services (VAL)
• Need awareness / understanding of CargoWise
• Experience managing a 3rd party supplier network, building up quotes, using multiple costs. Ideally within a small to medium sized freight forwarding or 3PL business.
• Strong experience in commercial reporting and presenting up to Executive level.
• Strong CRM (ideally Monday.com knowledge)
• Experience in reviewing, changing and implementing new sales processes and procedures. Ideally using best-in-class methodologies to create a strong performing sales support function.
• Has managed, coached and led a high performing team.