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For Companies At a Glance
- Tasks: Lead and coach teams, implement systems, and drive strategic projects.
- Company: Join a dynamic estate agency group with ambitious growth plans.
- Benefits: Enjoy a market-leading remuneration package tailored for you.
- Why this job: Be the heartbeat of a growing business while maintaining its entrepreneurial spirit.
- Qualifications: Experience in scaling service-based businesses and strong operational skills required.
- Other info: Looking for inspiring leaders who value direct and respectful communication.
The predicted salary is between 54000 - 84000 £ per year.
Job Description
Job Title: Operations Director / Second-in-Command
Overview:
Our client are a growing, multi-site estate agency group with a strong sales and lettings portfolio and ambitious plans for expansion through a partner agent model. We are seeking a highly capable, execution-driven leader to act as the founder’s right hand – bringing operational excellence, driving strategic initiatives, and ensuring the business scales without losing its entrepreneurial spirit.
Key Responsibilities:
- Lead and coach the Senior Leadership Team across Sales, Lettings, Operations, Marketing, and Finance.
- Implement systems and processes to improve performance, accountability, and scalability.
- Own and deliver strategic projects from conception to completion.
- Partner with the founder to refine, challenge, and execute ideas.
- Be the operational heartbeat of the business, ensuring momentum and results.
Ideal Candidate:
- Proven experience scaling a service-based, multi-site business.
- Strong operational and systems implementation skills.
- Gravitas, credibility, and the ability to inspire teams.
- High follow-through and a relentless execution mindset.
- Exceptional communication and relationship-building skills.
- Estate agency or similar sector experience desirable, but not essential.
What We’re Not Looking For:
- Corporate overthinkers or low follow-through operators.
- Political or aggressive leadership styles – the company culture is direct, respectful, and empowering.
Key Objectives of the Role:
- Trusted partnership with the founder.
- Significant operational improvements in systems, accountability, and performance.
- Launch of a scalable, compelling partner agent proposition.
Package & Benefits:
- Market leading remuneration and benefits package which will be tailored to fit for the right individual.
Please apply within or contact Ash from Greystone Consulting Group to discuss further.
Telephone: 02921 880 588
Email: ash@greystone-consulting.co.uk
Director of Operations employer: Greystone Consulting Group Ltd
Contact Detail:
Greystone Consulting Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Network with professionals in the estate agency sector to gain insights and build relationships. Attend industry events or join relevant online forums where you can connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully led teams in previous roles. Be prepared to discuss specific strategies you've implemented that resulted in operational improvements and team empowerment.
✨Tip Number 3
Research the company’s current operations and identify areas where you could add value. Prepare thoughtful questions or suggestions that show your understanding of their business model and your vision for enhancing their operational excellence.
✨Tip Number 4
Highlight your ability to drive strategic initiatives by discussing past projects where you’ve taken ideas from conception to completion. Use metrics to showcase your impact and how you ensured accountability throughout the process.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scaling service-based, multi-site businesses. Emphasise your operational and systems implementation skills, as well as any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the company's needs. Mention your ability to inspire teams and your execution mindset, and provide examples of strategic projects you've successfully led.
Showcase Relevant Experience: If you have experience in the estate agency sector or similar fields, be sure to highlight this. Even if it's not essential, demonstrating familiarity with the industry can set you apart from other candidates.
Be Authentic: The company values direct and respectful communication. Ensure your application reflects your genuine personality and leadership style, avoiding corporate jargon or overly formal language.
How to prepare for a job interview at Greystone Consulting Group Ltd
✨Showcase Your Leadership Skills
As a Director of Operations, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples from your past experiences where you've successfully coached senior leaders or improved team performance.
✨Emphasise Operational Excellence
Be ready to discuss specific systems and processes you've implemented in previous roles that led to significant operational improvements. Highlight your experience in scaling service-based businesses and how you can bring that expertise to the table.
✨Demonstrate Strategic Thinking
The role requires a strategic mindset. Prepare to talk about projects you've owned from conception to completion, focusing on how you refined and executed ideas that drove business growth.
✨Align with Company Culture
Understand the company's culture of direct, respectful, and empowering leadership. Be prepared to discuss how your leadership style aligns with this ethos and how you can contribute positively to the team dynamics.
