Greystar in London is seeking a Resident Experience Manager to oversee the resident-facing aspects of a multi-year building improvement programme. You will manage communications, welfare, complaints, and the compensation process, coordinating with the move-management contractor to ensure smooth decants and minimal disruption.
The role requires experience in resident/customer experience or community management within hospitality or build-to-rent sectors, strong written communication, stakeholder
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Resident Experience Lead — Refurbishment & Decant employer: Greystar
Greystar is an exceptional employer that prioritises integrity, equality, and professionalism, fostering a collaborative work culture where every team member is valued. As a Customer Service Associate in Charleston, you will enjoy flexible part-time hours while contributing to a vibrant community, with ample opportunities for personal growth and development within the largest rental housing operator in the US. Join us to be part of a dedicated team that strives to deliver outstanding service and create memorable experiences for our residents.
