At a Glance
- Tasks: Keep our community sparkling clean and welcoming for all residents.
- Company: Join Greystar, a top global real estate platform with a supportive team.
- Benefits: Part-time hours, flexible schedule, and a friendly work environment.
- Other info: Great opportunity for personal growth and teamwork.
- Why this job: Make a positive impact on residents' lives while working in a dynamic setting.
- Qualifications: Attention to detail and a passion for cleanliness are key!
The predicted salary is between 12 - 15 £ per hour.
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all residents enjoy a high level of cleanliness throughout their community.
- Respond positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Check on a daily basis all amenity areas and clean where required.
- Carry out a full litter pick daily to all external areas of the community.
- Ensure all empty rooms and apartments and targeted show flats are freshened throughout the day to maintain market‑ready appeal.
- Conduct weekly flush‑downs in all empty rooms and apartments in line with health and safety policies.
- Assist in the make‑ready process by performing additional duties requested by the Community Manager and/or supervisor.
- Inform the Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Log maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Address ad‑hoc resident concerns or queries as requested.
- Maintain an appropriate inventory of cleaning supplies and inform the appropriate supervisor when a re‑order is necessary.
- Make best use of materials and equipment provided, championing cost efficiencies whenever possible without compromising on quality.
Qualifications
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
- Previous experience maintaining cleanliness within a customer‑occupied environment.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail.
- Flexible approach to work and adaptability to thrive in a changing environment.
- Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development and construction services in institutional‑quality rental housing.
Housekeeper -Part Time - 20 hours in London employer: Greystar
Greystar is an exceptional employer that fosters a supportive and collaborative work culture, making it an ideal place for Housekeepers to thrive. With a strong emphasis on employee growth and development, team members are encouraged to take initiative and contribute to a positive resident experience in a vibrant community setting. Enjoy the benefits of working in a dynamic environment where your efforts directly enhance the quality of life for residents, all while being part of a globally recognised leader in real estate.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper -Part Time - 20 hours in London
✨Tip Number 1
Get to know the community! Before your interview, take a stroll around the area and familiarise yourself with the amenities and vibe. This will help you connect with the team and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with residents, think of some scenarios where you might need to resolve queries or concerns. Role-playing these situations can boost your confidence and make you stand out during the interview.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've maintained cleanliness in previous roles. Highlight specific tasks you’ve done that align with the job description, like managing cleaning supplies or ensuring areas are market-ready.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're serious about joining our friendly team and ready to contribute to creating a welcoming environment for all residents.
We think you need these skills to ace Housekeeper -Part Time - 20 hours in London
Some tips for your application 🫡
Show Your Cleaning Skills:When you’re writing your application, make sure to highlight any previous experience you have in maintaining cleanliness, especially in communal or customer-occupied spaces. We want to see how you can contribute to keeping our community looking its best!
Be Personable:Since this role involves interacting with residents, it’s important to showcase your customer service skills. Use your application to demonstrate how you’ve positively resolved queries or concerns in the past. We love a friendly face!
Attention to Detail is Key:Make sure to mention your strong attention to detail in your application. Whether it’s cleaning or logging maintenance issues, we need someone who notices the little things that make a big difference in our community.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Greystar
✨Know Your Cleaning Basics
Brush up on your knowledge of cleaning products and tools. Be ready to discuss how you safely use them and any health and safety regulations you’re familiar with. This shows you’re not just a cleaner, but someone who understands the importance of safety and efficiency.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, think of examples where you've provided excellent customer service. Prepare to share how you’ve handled queries or resolved issues in the past. This will highlight your interpersonal skills and ability to maintain a positive environment.
✨Demonstrate Attention to Detail
During the interview, mention specific instances where your attention to detail made a difference. Whether it’s spotting a maintenance issue or ensuring a space is spotless, showing that you take pride in your work will resonate well with the interviewers.
✨Be Ready for Practical Scenarios
Expect some situational questions or even practical tests. Think about how you would handle various cleaning tasks or resident concerns. Practising these scenarios can help you feel more confident and prepared to showcase your problem-solving skills.
