At a Glance
- Tasks: Keep our community sparkling clean and welcoming for all residents.
- Company: Join Greystar, a top global real estate platform with a supportive team.
- Benefits: Flexible part-time hours, friendly work environment, and valuable experience.
- Other info: Great opportunity for personal growth and teamwork.
- Why this job: Make a positive impact on residents' lives while working in a dynamic setting.
- Qualifications: Attention to detail and a passion for cleanliness are key!
The predicted salary is between 12 - 15 £ per hour.
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all residents enjoy a high level of cleanliness throughout their community.
- Respond positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Check on a daily basis all amenity areas and clean where required.
- Carry out a full litter pick daily to all external areas of the community.
- Ensure all empty rooms and apartments and targeted show flats are freshened throughout the day to maintain market‑ready appeal.
- Conduct weekly flush‑downs in all empty rooms and apartments in line with health and safety policies.
- Assist in the make‑ready process by performing additional duties requested by the Community Manager and/or supervisor.
- Inform the Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Log maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Address ad‑hoc resident concerns or queries as requested.
- Maintain an appropriate inventory of cleaning supplies and inform the appropriate supervisor when a re‑order is necessary.
- Make best use of materials and equipment provided, championing cost efficiencies whenever possible without compromising on quality.
Qualifications
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
- Previous experience maintaining cleanliness within a customer‑occupied environment.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail.
- Flexible approach to work and adaptability to thrive in a changing environment.
- Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
Housekeeper -Part Time - 20 hours employer: Greystar
Greystar is an exceptional employer that fosters a supportive and collaborative work environment, making it an ideal place for Housekeepers to thrive. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills while contributing to the cleanliness and appeal of the community. Located in a vibrant area, Greystar offers flexible working hours and a commitment to maintaining high standards, ensuring that every employee feels valued and part of a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper -Part Time - 20 hours
✨Tip Number 1
Get to know the community! Before your interview, take a stroll around the area and familiarise yourself with the amenities. This shows you’re genuinely interested and helps you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will highlight your ability to handle resident queries effectively.
✨Tip Number 3
Be ready to demonstrate your cleaning knowledge! Brush up on health and safety standards and be prepared to discuss how you ensure cleanliness in communal spaces. This will show you’re the right fit for maintaining the community’s appeal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application is seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Housekeeper -Part Time - 20 hours
Some tips for your application 🫡
Show Your Attention to Detail:When you're writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that make a big difference, just like in the role of a Housekeeper!
Tailor Your Experience:Don’t just send a generic application! Tailor it to reflect your previous experience in maintaining cleanliness and customer service. We want to see how your skills align with what we’re looking for.
Be Personable:Remember, we’re all about creating a positive resident experience. Use your application to showcase your interpersonal skills and how you’ve positively interacted with customers in the past.
Apply Through Our Website:Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Greystar
✨Know Your Cleaning Basics
Brush up on your knowledge of cleaning products and tools. Be ready to discuss how you safely use them and any health and safety regulations you’re familiar with. This shows you’re not just a cleaner, but someone who understands the importance of safety and quality.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, think of examples where you've provided excellent customer service. Prepare to share how you’ve handled queries or complaints in the past, demonstrating your ability to resolve issues positively.
✨Demonstrate Team Spirit
This job is all about being part of a supportive team. Think of times when you’ve worked well with others to achieve a common goal. Highlight your flexibility and willingness to help out wherever needed, as this will resonate well with the interviewers.
✨Attention to Detail is Key
Prepare to discuss how you ensure cleanliness and attention to detail in your work. You might want to mention specific tasks you’ve done in previous roles that required a keen eye, like maintaining communal spaces or preparing show flats for viewings.
