At a Glance
- Tasks: Join our team to ensure top-notch repairs and maintenance for a vibrant community.
- Company: Greystar, a leader in residential property management with a focus on resident satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Dynamic work environment with a strong emphasis on teamwork and communication.
- Why this job: Make a real difference in residents' lives while honing your maintenance skills.
- Qualifications: Basic education, trade qualifications, and experience in repairs and maintenance are essential.
The predicted salary is between 30000 - 40000 £ per year.
To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Responsibilities
- Work as part of the Community team to ensure residents enjoy a high level of cleanliness throughout their community.
- Communicate effectively with residents, clients, contractors and colleagues, demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
- Monitor and maintain the electronic maintenance reporting system, Entrata, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Promote customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues.
- Administer all property maintenance records in accordance with Greystar policies and procedures.
- Maintain a focus on delivering services within agreed budgetary and resource parameters.
- Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning.
- Diagnose and undertake repair and maintenance tasks to a high quality, including plumbing, joinery, carpentry, painting/decorating and lighting; or organise and oversee repairs to completion if referred to contractors.
- Understand and respond to health and safety matters in an appropriate and timely manner.
- Report any incidents or accidents to the Maintenance Manager using the correct system and documentation.
- Move furniture and heavy items around the site as required.
- Ensure all communal areas of the site, including refuse and recycling facilities, are frequently inspected and maintained to the highest standards of repair and cleanliness.
- Coordinate and accompany external contractors/suppliers executing minor works on site.
- Liaise with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.
- Monitor subcontractor performance to standard and retain accurate records of their site operations, including all relevant RAMS & permits to work.
- Assist the Maintenance Manager in key management tasks, ensuring high levels of security at all times.
- Ensure annual checks are carried out for statutory insurance and qualifications.
- Manage and maintain all statutory testing records, utilising other team members where appropriate.
- Carry out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.
- Ensure the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.
- Practice proper safety techniques in accordance with company and safe systems of work guidelines.
- Be available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.
- Review site risk assessments as required with the Maintenance Manager.
- Seek to maximise efficiency of utilities.
Qualifications
- Reasonable level of general education: O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.
- Aware of health and safety requirements on site.
- Continually strives to improve knowledge, skills and abilities to produce the best results.
- A recognised trade qualification, such as Building Crafts Operative Certificate, City & Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building (e.g. plumbing or electrical), is essential.
- Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder / residential construction in the following trades: plumber, electrician or carpenter.
- Experience installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.
- Experience installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.
- Fluent English verbal and written communication skills.
- Helpful, friendly personality with effective communication skills, behaving in a professional, courteous and helpful manner towards colleagues and residents.
- Good team player with strong relationship building and influencing skills.
- Positive approach and ability to work on own initiative.
- Ability to determine cost effective solutions to repairs.
- Contractor & Supplier supervision skills are desirable.
- Excellent organisational skills with the ability to multi‑task and prioritise.
- Flexible approach to work and adaptable to thrive in a changing environment.
Maintenance Technician in Cardiff employer: Greystar
Greystar is an exceptional employer that prioritises a supportive work culture and employee development, making it an ideal place for Maintenance Technicians. With a focus on delivering high-quality service to residents, employees benefit from ongoing training opportunities, a collaborative team environment, and the chance to make a meaningful impact in the community. Located in a vibrant area, Greystar offers a dynamic workplace where your skills in maintenance and repairs are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician in Cardiff
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with residents and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Maintenance Technician, you'll need to explain issues clearly to residents and colleagues. Try role-playing common scenarios with a friend to boost your confidence and ensure you can convey information effectively.
✨Tip Number 3
Be ready to showcase your hands-on skills during the interview. Bring along examples of past repairs or maintenance tasks you've completed. If possible, prepare to discuss specific challenges you faced and how you resolved them—this will demonstrate your problem-solving abilities.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Maintenance Technician in Cardiff
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your relevant skills and experiences. We want to see how your background in repairs and maintenance can contribute to our community's exceptional resident experience.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your past roles and responsibilities, especially those that relate to plumbing, electrical work, or any other maintenance tasks. We appreciate a well-structured application!
Tailor Your Application:Make sure to tailor your application to the job description. Mention specific responsibilities from the role that you’ve handled before, like managing maintenance records or liaising with contractors. This shows us you’re a great fit for the position!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Greystar
✨Know Your Stuff
Make sure you brush up on your technical skills related to plumbing, electrical systems, and general maintenance. Be ready to discuss specific repairs you've handled in the past and how you diagnosed issues. This will show that you have the hands-on experience they’re looking for.
✨Communicate Clearly
Since effective communication is key in this role, practice explaining maintenance issues in simple terms. Think about how you would update a resident about ongoing repairs or liaise with contractors. Clear communication can set you apart from other candidates.
✨Show Your Team Spirit
This job involves working closely with a community team, so be prepared to share examples of how you’ve collaborated with others in previous roles. Highlight your ability to build relationships and work towards common goals, as this will resonate well with the interviewers.
✨Be Safety Savvy
Familiarise yourself with health and safety regulations relevant to maintenance work. Be ready to discuss how you ensure safety on-site and how you handle incidents. Showing that you prioritise safety will demonstrate your professionalism and reliability.
