At a Glance
- Tasks: Optimise Yardi Voyager and RentCafe, turning business needs into smart system enhancements.
- Company: Join Greystar, a leader in property management with a collaborative culture.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities in a supportive environment.
- Why this job: Make a real impact by improving systems that support daily business operations.
- Qualifications: Expertise in Yardi Voyager and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
Own and optimise Yardi Voyager and RentCafe across Greystar's European portfolio. You will turn business needs into smart system enhancements that boost accuracy, cut manual work and improve performance. Lead delivery end to end, from requirements through to rollout and adoption, while working closely with finance, operations and international teams. You will keep systems compliant, drive upgrades and resolve complex issues as the go-to expert. This is a hands‑on role with real impact on how systems support the business day to day.
Key Role Responsibilities
- Analyses and gathers business requirements to define problem statements for delivery of product/setup enhancements.
- Spearhead project communications and oversee the delivery of product enhancements.
- Coordinates with key stakeholders across finance and operations departments to deliver solutions to reduce manual work and increase accuracy across reporting metrics.
- Documents and communicates enhancement deliveries to ensure adoption and change management processes.
- Maintains and administers the Yardi Voyager & RentCafe systems and databases, ensuring data integrity and the standardisation of procedures and practices.
- Coordinates and assists in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements.
- Works closely with the EU Systems team and business stakeholders to ensure that the databases are maintained in accordance with global policy.
- Undertakes 3rd line support for Yardi Voyager, analysing issues and problems related to software systems and programs, and determining and implementing appropriate solutions, training, or maintenance as necessary.
- Works with the Learning and Development Managers – Systems to develop technical reports, documents, user support and technical manuals to support systems and software training.
- Completes various financial, accounting, administrative and other reports and analysis or other duties as assigned or as necessary.
Knowledge & Qualifications
- Proficiency in leading technology related projects through requirements gathering, design, delivery, and testing to ensure quality delivery of business requirements.
- Proficiency in Yardi Voyager 7S at an expert level including experience running the system through various year end cycles and undertaking Yardi Voyager module implementations.
- A solid understanding of ETLs, YSR, SSRS and complex SQL scripts.
- A good working knowledge of Yardi Residential, Yardi International, GL Accounting (AR/AP), Yardi Investment and Construction module, EU Residential and Service Charges, Yardi PayScan, Elevate Modules.
- IT literate and fully conversant with all Microsoft packages including Excel, Access and Project.
- Fluent English and 1 or more European languages (Dutch, German, French, Spanish preferable).
Experience & Skills
- Experience of working with operational business systems, in a similar system administration or analytical and systems implementation/project management/support role.
- Experience within or general understanding of the property sector, in particular residential apartments and third‑party management, in order to relate financial and operating analyses to practical business solutions and process improvements.
- Solid business analysis skills to be effective at activity and milestone management and tracking of progress.
- Demonstrates a passion for customer service and a flexible approach to working supportively with others in the achievement of the overall company goals; patient, responsive and demonstrates a positive attitude.
- Excellent interpersonal skills and the ability to work with impact and influence through clear communication.
- An engaging individual who quickly establishes a strong network of peers and is a trusted colleague across the organisation.
- Demonstrates strong commercial awareness.
- Understands the cycle of business change and the critical need to engage with stakeholders throughout a programme.
- Strong team management focus, committed to developing and retaining talented team members.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Business Systems Analyst employer: Greystar
Greystar is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Business Systems Analyst role. With a strong focus on employee growth, you will have the opportunity to lead impactful projects while working alongside international teams in a dynamic environment. Our commitment to professional development, coupled with the chance to make meaningful contributions to our European portfolio, makes Greystar a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Business Systems Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with Yardi Voyager! If you haven't already, dive into some online tutorials or courses to brush up on your skills. Being able to demonstrate your expertise in Yardi during interviews will definitely set you apart from the competition.
✨Tip Number 3
Practice your pitch! Prepare a solid elevator pitch that highlights your experience and how it aligns with the role. This will help you make a great first impression when you meet potential employers or network at events.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly through us ensures your application gets the attention it deserves. Plus, it’s super easy to navigate!
We think you need these skills to ace Business Systems Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Systems Analyst role. Highlight your experience with Yardi Voyager and any relevant projects you've led. We want to see how your skills match what we're looking for!
Showcase Your Skills:In your application, don’t just list your skills—show us how you've used them! Give examples of how you've improved systems or processes in previous roles. This helps us see the real impact you can have.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get your key messages across without fluff. We want to know why you're the right fit!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it gets to the right people. Don’t miss out!
How to prepare for a job interview at Greystar
✨Know Your Systems Inside Out
Make sure you have a solid understanding of Yardi Voyager and RentCafe. Familiarise yourself with their functionalities, especially how they can enhance business processes. Being able to discuss specific features and improvements will show your expertise and readiness for the role.
✨Prepare for Stakeholder Engagement
Since this role involves coordinating with various departments, practice how you'll communicate with stakeholders. Think about potential questions they might have and prepare clear, concise answers. Demonstrating your ability to engage effectively will set you apart.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you've resolved complex issues or implemented system enhancements. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your analytical skills and hands-on approach.
✨Demonstrate Your Passion for Customer Service
This role requires a strong focus on customer service. Prepare examples that showcase your commitment to supporting users and improving their experience with the systems. A positive attitude and a willingness to help will resonate well with interviewers.
