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- Tasks: Join our team to ensure top-notch repairs and maintenance for our residents.
- Company: Greystar, a global leader in real estate management and development.
- Benefits: Flexible part-time hours, competitive pay, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic and diverse workplace.
- Why this job: Make a difference in residents' lives while gaining valuable hands-on experience.
- Qualifications: Basic maintenance skills and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Job Description Summary: Contributes to an exceptional resident experience alongside the Community team and Capital Projects Team through the provision of a high standard of repairs, planned and unplanned maintenance tasks, and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Responsibilities:
- Works as part of the Community team to ensure all our residents enjoy a high level of service and repair throughout their environment.
- Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
- Monitors and maintains the electronic maintenance reporting system, ensuring tasks are completed to a high standard and within reasonable time scales, corresponding with tenants when required.
- Promotes customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues.
- Administers all property maintenance & records in accordance with Greystar policies & procedures.
- Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.
- Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.
- Understands and responds to health and safety matters in an appropriate & timely manner.
- Reports any incidents or accidents to the Community Manager using the correct system and documentation.
- Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
- Assists the Community Manager in key management ensuring high levels of security at all times.
- Carries out internal PPMs such as emergency lighting testing, weekly fire alarm tests, fire evacuations and flushing.
- Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free.
- Practices proper safety techniques in accordance with Company and safe systems of work guidelines.
- Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Rota basis.
- Reviews site risk assessments as required with Community Manager.
- Seeks to maximise efficiency of utilities.
Maintenance Technician Part Time (20 Hrs.) employer: Greystar Worldwide, LLC
Contact Detail:
Greystar Worldwide, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician Part Time (20 Hrs.)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Greystar. Understand their values and what they stand for in property management. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in maintenance and customer service can contribute to an exceptional resident experience, just like Greystar aims for.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've diagnosed and fixed maintenance issues in the past. Highlight your ability to communicate effectively with residents and colleagues, as this is key to the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Greystar site. It’s the best way to ensure your application gets seen by the right people and shows your commitment to joining the team.
We think you need these skills to ace Maintenance Technician Part Time (20 Hrs.)
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your maintenance skills in your application. Whether it's plumbing, carpentry, or electrical work, we want to see what you can do! Tailor your experience to match the job description and show us how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, so we can easily see why you're a great fit for the role.
Demonstrate Your Customer Service Skills: Since this role involves interacting with residents, it's important to showcase your customer service experience. Share examples of how you've effectively communicated and resolved issues in the past. We love candidates who can keep our residents happy!
Apply Through Our Website: Don't forget to apply through our official website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Greystar Worldwide, LLC
✨Know Your Stuff
Before the interview, brush up on your technical skills related to plumbing, joinery, and electrical systems. Be ready to discuss specific maintenance tasks you've handled in the past and how you diagnosed and resolved issues.
✨Show Your Customer Service Skills
Since this role involves interacting with residents, think of examples where you've provided excellent customer service. Highlight your communication skills and how you keep residents informed about maintenance updates.
✨Be Prepared for Scenario Questions
Expect questions that ask how you'd handle specific maintenance situations or emergencies. Prepare by thinking through potential scenarios and your approach to resolving them efficiently while ensuring safety.
✨Understand Greystar's Values
Familiarise yourself with Greystar's commitment to high-quality service and resident satisfaction. Be ready to explain how your work ethic aligns with their mission and how you can contribute to maintaining their standards.