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- Tasks: Join our team to ensure top-notch repairs and maintenance for our residents.
- Company: Greystar is a global leader in real estate, managing over $300 billion in properties worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact on community living while working with a supportive team.
- Qualifications: GCSE level education and relevant trade qualifications are essential; experience in maintenance is a plus.
- Other info: Be part of a company that values safety, teamwork, and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
Contributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
JOB DESCRIPTION
Key Role Responsibilities
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Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
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Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
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Monitorsand maintainsthe electronic maintenance reporting system,Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
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Promotes customer satisfaction by providing regular updates to residents via Onsesiteregarding ongoing or delayed maintenance issues.
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Administers all property maintenance & records in accordance with Greystar policies & procedures
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Maintains a focus on delivering services within agreed budgetary & resource parameters
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Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning
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Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organisesand oversees repairs to completion if referred to contractors.
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Understands and responds to health and safety matters in an appropriate & timely manner
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Reports any incidents or accidents to the Community Manager using the correct system and documentation
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Moves furniture and heavy items around site as required
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Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
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Coordinates and accompanies external Contractors/Suppliers executing minor works on site
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Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.
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Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.
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Highlights and assists with the management of any community works.
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Assists the Community Manager in key management ensuring high levels of security at all times.
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Ensures annual checks are carried out for their statutory insurance and qualifications.
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Manages and maintains all statutory testing records, utilising other team members where appropriate
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Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations
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Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required
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Practices proper safety techniques in accordance with Company and safe systems of work guidelines
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Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.
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Reviews site risk assessments as required with Community Manager.
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Seeks to maximise efficiency of utilities.
About You
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A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.
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Awareness of H&S requirements on site
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Continually strives to improve knowledge, skills and abilities to produce the best results
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A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.
Experience & Skills
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Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
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Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.
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Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.
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Fluent English verbal and written communication skills
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Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents
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Good team player with strong relationship building and influencing skills
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Positive approach and ability to work on own initiative
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Ability to determine cost effective solutions to repairs
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Contractor & Supplier Supervision skills are desirable
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Excellent organisation skills with the ability to multi task and prioritise
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Flexible approach to work and adaptable to thrive in a changing environment.
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Maintenance Technician-2 employer: Greystar Worldwide, LLC
Contact Detail:
Greystar Worldwide, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician-2
✨Tip Number 1
Familiarise yourself with Greystar's values and mission. Understanding their commitment to exceptional resident experiences will help you align your responses during interviews, showcasing how your skills and experience can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Greystar. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss specific maintenance scenarios you've encountered in previous roles. Being able to articulate your problem-solving skills and how you've handled repairs or maintenance tasks will demonstrate your hands-on experience and readiness for the role.
✨Tip Number 4
Showcase your communication skills by preparing examples of how you've effectively interacted with residents or clients in past positions. Highlighting your ability to maintain clear communication during maintenance issues will resonate well with Greystar's focus on customer satisfaction.
We think you need these skills to ace Maintenance Technician-2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairs and maintenance, particularly in residential settings. Emphasise any trade qualifications you hold, such as plumbing or electrical certifications, and include specific examples of your work that align with the responsibilities outlined in the job description.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and Greystar as a company. Mention how your skills and experiences make you a great fit for the Maintenance Technician position. Be sure to address how you can contribute to an exceptional resident experience and your understanding of health and safety requirements.
Highlight Communication Skills: Since effective communication is key in this role, provide examples in your application that demonstrate your ability to communicate clearly with residents, clients, and colleagues. This could include instances where you successfully resolved maintenance issues or coordinated with contractors.
Showcase Problem-Solving Abilities: Use your application to illustrate your problem-solving skills. Describe situations where you diagnosed faults and implemented effective solutions in maintenance tasks. Highlight your ability to work independently and take initiative, which is crucial for this role.
How to prepare for a job interview at Greystar Worldwide, LLC
✨Showcase Your Technical Skills
Make sure to highlight your relevant trade qualifications and experience in plumbing, electrical systems, or carpentry. Be prepared to discuss specific projects you've worked on and the challenges you faced, as this will demonstrate your hands-on expertise.
✨Emphasise Communication Abilities
Since effective communication is key in this role, be ready to share examples of how you've successfully interacted with residents, contractors, and team members in the past. This will show that you can maintain a positive resident experience.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've diagnosed and resolved maintenance issues. Highlight your ability to think on your feet and provide cost-effective solutions, as this is crucial for the Maintenance Technician role.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety requirements relevant to the role. Be ready to discuss how you've implemented safety practices in previous positions, as this will show your commitment to maintaining a safe environment for residents and staff.
