Senior Director, European Business Systems in London

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.

The Director, European Business Systems will lead a multi-disciplinary team in managing, optimizing, and advancing the business systems platform supporting Greystar's European business. This individual will play a key role in driving digital transformation and operational excellence across the company's property management, development, and investment functions.

Key Role Responsibilities:

• Manages the operations, support & evolution of the European business systems ecosystem encompassing property management, development, investment and corporate solutions.
• Collaborates with technology & business leaders to define and implement business system strategies tailored to the European business.
• Integrates emerging technologies to enhance processes, optimise costs and improve business outcomes.
• Manages relationships with external providers balancing cost efficiency, functionality, user enablement, and technological longevity.
• Builds a high-performance team through fostering a culture and attitude of innovation, continuous improvement, forward thinking and development of talent.
• Demonstrates strong leadership in managing and developing the team, with the ability to oversee and deliver multiple projects and priorities concurrently, ensuring clear direction, alignment, and successful outcomes.

Organizational Responsibilities:

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility.
• Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards.
• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility.

Knowledge & Qualifications:

• Degree qualified in a relevant discipline, or by equivalent relevant experience.
• IT literate and fully conversant with all Microsoft packages including Word, PowerPoint and Excel (Intermediate level).

Experience & Skills Essential:

• Proven track record of implementing and operating at scale systems within the BTR / PBSA sector (Property Operations, Investment, Development) and/or experience working in a similar role with commensurate scale and scope in a fast-paced commercial business.
• Experience in identifying opportunities to drive excellence through digital/technology solutions.
• Proven leadership, management, business planning & budgeting skills.
• Excellent communication skills and the ability to work with impact and influence; including confidence in presenting to senior stakeholders and obtaining buy in for new ideas.
• Ability to evaluate and identify opportunities from a strategic perspective, including the ability to develop, prioritise and implement plans to meet the organisation's core strategic goals.
• Ability to initiate and support collaborative efforts of multiple teams, including effective communication and organisational skills.
• Demonstrates the application and use of general business management acumen to develop strategy, organisational design and provide leadership and direction to team members and managers across the organisation.
• Demonstrable evidence of innovative, fresh and creative thinking, along with excellent judgement and proactive solutions to problems.
• Comfortable using a range of metrics and tools to measure activity.
• Flexible approach to working in a fast-paced environment and ability to thrive in a changing environment.