Housekeeper- Part Time

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services across sectors such as institutional-quality rental housing, logistics, and life sciences. Headquartered in Charleston, South Carolina, Greystar manages and operates over $320 billion of real estate in 250 markets worldwide, with offices throughout North America, Europe, South America, and the Asia-Pacific region. It is the largest operator of apartments in the United States, managing more than 1 million units globally, and has a robust institutional investment management platform with over $79 billion of assets under management, including more than $36 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate business. For more information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The role involves ensuring the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance community appeal and provide a positive resident experience.

JOB DESCRIPTION

Key Role Responsibilities

1. Work as part of a friendly and supportive team within the Community team to ensure high levels of cleanliness throughout the community.
2. Respond positively to customer queries, resolving them promptly or directing residents to the appropriate person.
3. Clean the reception, offices, common spaces, and restrooms.
4. Check and clean amenity areas daily as required.
5. Perform daily litter picks in all external areas of the community.
6. Maintain market-ready appeal by freshening all empty rooms, apartments, and show flats throughout the day.
7. Conduct weekly flush downs in all empty rooms and apartments following health and safety policies.
8. Assist in the make-ready process by performing additional duties as requested by the Community Manager or supervisor.
9. Report any hazards or potentially dangerous situations observed to the Community Manager.
10. Log maintenance issues with the Customer Service team during daily tasks.
11. Address resident concerns or queries as needed.
12. Maintain an inventory of cleaning supplies and notify supervisors when reorders are necessary.
13. Use materials and equipment efficiently, promoting cost savings without compromising quality.

Key Relationships

• Onsite Team Members

About You

Knowledge & Qualifications

• Ability to read and write in English to understand safety labels, COSHH policies, and manuals.
• Knowledge of UK health and safety requirements.
• Understanding of safe use and maintenance of cleaning fluids and tools.

Experience & Skills

Essential

• Experience maintaining cleanliness in a customer-occupied environment.
• Ability to solve practical problems and follow procedures.
• Ability to work independently and use initiative.
• Strong attention to detail.
• Flexibility and adaptability in a changing environment.
• Proficiency in customer service and interpersonal skills to interact effectively with residents, clients, and team members.

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