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- Tasks: Keep our community sparkling clean and welcoming for residents and guests.
- Company: Join Greystar, a global leader in real estate management with a commitment to excellence.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for growth.
- Why this job: Be part of a friendly team that makes a real difference in residents' lives every day.
- Qualifications: Must be detail-oriented, proactive, and have good communication skills.
- Other info: No prior experience needed; just bring your enthusiasm and willingness to learn!
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception, designated resident rooms, office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Key Role Responsibilities- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Respond positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartments and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address resident concerns or queries.
- Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided, championing cost efficiencies whenever possible without compromising on quality.
- Maintaining agreed cleaning standards within designated resident rooms, including but not limited to, kitchens and bathrooms, vacuuming carpets, sweeping and mopping floors, dusting and polishing furniture, and emptying trash containers.
- You may also be asked to change bed linen, make beds, replace used towels, and restock bathroom supplies like shampoo and soap, if required.
- Maintain and manage agreed stock levels, organised appropriately to avoid any damaged linen.
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail.
- Flexible approach to work and adaptable to thrive in a changing environment.
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
Housekeeper - Part Time - 32 Hours employer: Greystar Worldwide, LLC
Contact Detail:
Greystar Worldwide, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Part Time - 32 Hours
✨Tip Number 1
Familiarise yourself with Greystar's values and mission. Understanding their commitment to providing world-class service will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role involves interacting with residents, demonstrating your ability to handle queries and resolve issues effectively will make you stand out as a candidate.
✨Tip Number 3
Prepare to discuss your experience with cleaning standards and health and safety regulations. Being knowledgeable about these areas will show that you can maintain the high cleanliness standards expected by Greystar.
✨Tip Number 4
Be ready to share examples of how you've worked autonomously and used your initiative in previous roles. This will demonstrate your ability to thrive in a flexible work environment, which is essential for this position.
We think you need these skills to ace Housekeeper - Part Time - 32 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Housekeeper position at Greystar. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping or similar roles. Mention specific tasks you have performed that relate to the responsibilities outlined in the job description, such as cleaning communal spaces or managing cleaning supplies.
Showcase Customer Service Skills: Since the role involves interacting with residents, make sure to demonstrate your customer service skills. Provide examples of how you have positively resolved customer queries or contributed to a pleasant environment in past positions.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Greystar Worldwide, LLC
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, provide examples of how you've maintained high cleaning standards in previous roles. Mention specific tasks you excelled at, like ensuring communal areas were spotless or managing inventory effectively.
✨Demonstrate Customer Service Skills
Since you'll be interacting with residents, it's important to showcase your customer service abilities. Share experiences where you resolved resident queries or handled complaints positively. This will highlight your interpersonal skills and adaptability.
✨Familiarise Yourself with Health and Safety Standards
Understanding UK health and safety requirements is essential for this role. Brush up on relevant policies and be prepared to discuss how you ensure compliance in your cleaning practices. This shows your commitment to maintaining a safe environment.
✨Be Ready to Discuss Flexibility and Initiative
The job requires a flexible approach and the ability to work autonomously. Prepare to talk about situations where you've had to adapt quickly or take the initiative. This will demonstrate your readiness to thrive in a dynamic work environment.
