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- Tasks: Join our team to keep our community clean and welcoming for residents.
- Company: Greystar is a global leader in real estate, managing over $300 billion in properties.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for growth.
- Why this job: Make a positive impact on residents' lives while working in a friendly atmosphere.
- Qualifications: Must be able to read and write in English; customer service skills are essential.
- Other info: Part-time role with 21.5 hours per week, perfect for students or those seeking flexible work.
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprising nearly $78 billion of assets under management, including over $35 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The role ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception, designated resident rooms, office areas, and other amenities. The goal is to enhance and maintain community appeal and provide a positive resident experience.
KEY RESPONSIBILITIES
- Work as part of a friendly and supportive team to ensure high standards of cleanliness throughout the community.
- Respond positively to customer queries, resolving them promptly or directing residents to appropriate assistance.
- Clean reception, offices, common spaces, and restrooms.
- Check and clean amenity areas daily as required.
- Perform daily litter picks in external areas.
- Freshen all empty rooms, apartments, and show flats to maintain market-ready appeal.
- Conduct weekly flush downs in all empty rooms and apartments following health and safety policies.
- Assist in the make-ready process and perform additional duties as requested by the Community Manager or supervisor.
- Report hazards or potentially dangerous situations to the Community Manager.
- Log maintenance issues with the Customer Service team during daily tasks.
- Address resident concerns or queries as needed.
- Maintain inventory of cleaning supplies and reorder when necessary.
- Use materials and equipment efficiently, ensuring cost-effectiveness without compromising quality.
- Maintain cleanliness standards in resident rooms, kitchens, bathrooms, and communal areas, including tasks like vacuuming, sweeping, mopping, dusting, polishing, and emptying trash.
- Change bed linen, make beds, replace towels, and restock bathroom supplies if required.
- Manage stock levels to prevent damage and ensure availability.
KEY RELATIONSHIPS
- Onsite Team Members
ABOUT YOU
KNOWLEDGE & QUALIFICATIONS
- Ability to read and write in English to understand safety labels, COSHH policies, and manuals.
- Knowledge of UK health and safety requirements.
- Skilled in the safe use and maintenance of cleaning fluids and tools.
EXPERIENCE & SKILLS
Essential
- Ability to solve practical problems and follow procedures.
- Ability to work independently and use initiative.
- Strong attention to detail.
- Flexible and adaptable to changing environments.
- Proficiency in customer service and interpersonal skills to interact effectively with residents and team members.
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Housekeeper - Part Time - 21.5 Hours employer: Greystar Worldwide, LLC
Contact Detail:
Greystar Worldwide, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Part Time - 21.5 Hours
✨Tip Number 1
Familiarise yourself with Greystar's values and mission. Understanding their commitment to providing world-class service in the rental residential real estate business will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role involves responding to resident queries, showcasing your ability to handle customer concerns effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with cleaning and maintenance. Be ready to share specific examples of how you've maintained cleanliness standards in previous roles, as this will demonstrate your attention to detail and ability to follow procedures.
✨Tip Number 4
Show your flexibility and adaptability. Greystar values team members who can adjust to changing environments, so be prepared to discuss times when you've successfully adapted to new challenges or changes in your work routine.
We think you need these skills to ace Housekeeper - Part Time - 21.5 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Housekeeper position at Greystar. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous cleaning or housekeeping experience. Emphasise any roles where you demonstrated attention to detail, customer service skills, and the ability to work independently.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description, such as maintaining cleanliness standards and responding to resident queries.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Housekeeper role.
How to prepare for a job interview at Greystar Worldwide, LLC
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles. Highlight any experiences where your keen eye for detail made a difference.
✨Demonstrate Customer Service Skills
Since you'll be interacting with residents, it's important to showcase your customer service skills. Share instances where you've successfully resolved customer queries or complaints, emphasising your ability to remain calm and professional under pressure.
✨Familiarise Yourself with Health and Safety Standards
Understanding UK health and safety requirements is essential for this role. Brush up on relevant policies and be ready to discuss how you ensure compliance in your cleaning practices. This will show that you're proactive and knowledgeable.
✨Emphasise Teamwork and Flexibility
Working as part of a team is key in this position. Be sure to mention your experience collaborating with others and your adaptability to changing environments. Provide examples of how you've contributed to a positive team dynamic in past jobs.
