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- Tasks: Join our team to keep our new student housing in Wembley clean and welcoming!
- Company: Greystar is a global leader in real estate, managing over $300 billion in properties worldwide.
- Benefits: Enjoy growth opportunities, training, and a supportive team environment.
- Why this job: Make a positive impact on student living while working in a vibrant community.
- Qualifications: Experience in housekeeping and a good understanding of health and safety standards required.
- Other info: Flexible hours and a chance to be part of an exciting new project!
The predicted salary is between 24000 - 33600 £ per year.
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
A great opportunity to become part of the team launching our brand-new student housing in Wembley! This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We\’re seeking a suitable individual with a background in housekeeping; further training, growth opportunities, and ongoing assistance will be available.
The perfect person for this position will enjoy contributing to a team, ensuring the overall cleanliness and proper appearance of the community. This will include external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
JOB DESCRIPTION
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address Resident concerns or queries
- Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
Your Profile
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
- Previous experience of maintaining cleanliness within a customer occupied environment.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Flexible approach to work and adaptable to thrive in a changing environment
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
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Housekeeper employer: Greystar Worldwide, LLC
Contact Detail:
Greystar Worldwide, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with Greystar's values and mission. Understanding their commitment to providing world-class service in the rental residential real estate business will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your previous housekeeping experience, especially in customer-occupied environments. Be ready to share specific examples of how you've maintained cleanliness and contributed to a positive resident experience in past roles.
✨Tip Number 3
Demonstrate your knowledge of UK health and safety requirements. Being able to discuss relevant policies and procedures will show that you're not only qualified but also committed to maintaining a safe environment for residents and staff.
✨Tip Number 4
Prepare to showcase your customer service skills. Since this role involves interacting with residents and addressing their queries, think of ways you've successfully resolved issues or improved customer satisfaction in your previous jobs.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Housekeeper position at Greystar. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous housekeeping experience, customer service skills, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to maintain cleanliness and provide excellent service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Greystar that appeal to you, such as their commitment to quality service in student housing, and explain how your background makes you a great fit for their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Greystar Worldwide, LLC
✨Show Your Team Spirit
Since this role involves working closely with a team, it's essential to demonstrate your ability to collaborate and contribute positively. Share examples from your past experiences where you worked effectively in a team setting.
✨Highlight Your Customer Service Skills
As a housekeeper, you'll be interacting with residents regularly. Be prepared to discuss how you've handled customer queries or complaints in the past, showcasing your problem-solving skills and friendly approach.
✨Know Your Health and Safety Basics
Familiarise yourself with UK health and safety regulations relevant to housekeeping. During the interview, mention your understanding of these policies and how you ensure compliance in your cleaning practices.
✨Demonstrate Flexibility and Adaptability
This role may require you to adapt to changing situations. Prepare to discuss instances where you've successfully adjusted to new challenges or changes in your work environment, highlighting your flexibility.
