At a Glance
- Tasks: Join our team to keep our community clean and welcoming for residents.
- Company: Greystar is a global leader in real estate, managing over $315 billion in properties worldwide.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a positive impact on residents' lives while working in a friendly team atmosphere.
- Qualifications: Must be able to read and write in English; previous cleaning experience preferred.
- Other info: Flexible hours available, perfect for students looking to balance work and studies.
The predicted salary is between 20000 - 28000 £ per year.
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address Resident concerns or queries.
- Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
About You
Knowledge & Qualifications
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
Experience & Skills
- Previous experience of maintaining cleanliness within a customer occupied environment.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail.
- Flexible approach to work and adaptable to thrive in a changing environment.
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
Housekeeper employer: Greystar Worldwide, LLC
Contact Detail:
Greystar Worldwide, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with Greystar's values and mission. Understanding their commitment to providing world-class service will help you align your responses during interviews, showcasing how you can contribute to their community-focused approach.
✨Tip Number 2
Highlight your previous experience in maintaining cleanliness in customer-occupied environments. Be ready to share specific examples of how you've ensured high standards of cleanliness and customer satisfaction in past roles.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing scenarios where you've successfully addressed challenges in a cleaning or customer service context. This will show your ability to think on your feet and adapt to changing situations.
✨Tip Number 4
Brush up on your knowledge of UK health and safety requirements related to cleaning. Being able to discuss these regulations confidently will set you apart as a candidate who prioritises safety and compliance in the workplace.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Housekeeper position at Greystar. Tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in maintaining cleanliness in customer-occupied environments. Mention specific tasks you have performed that align with the responsibilities listed in the job description.
Showcase Customer Service Skills: Since the role involves interacting with residents, make sure to include examples of your customer service skills. Describe situations where you resolved queries or provided assistance to customers effectively.
Proofread Your Application: Before submitting your application, proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Greystar Worldwide, LLC
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, provide examples of how you've maintained cleanliness in previous roles, highlighting specific tasks that required meticulousness.
✨Demonstrate Customer Service Skills
Since you'll be interacting with residents, it's important to showcase your customer service abilities. Share experiences where you resolved queries or handled complaints effectively, emphasising your communication skills.
✨Familiarise Yourself with Health and Safety Standards
Understanding UK health and safety requirements is essential for this role. Brush up on relevant regulations and be prepared to discuss how you ensure compliance in your cleaning practices.
✨Be Ready to Discuss Flexibility and Initiative
The job may require you to adapt to changing situations. Prepare to talk about times when you've had to be flexible in your work approach or taken the initiative to solve problems independently.