Estates Maintenance Technician

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role involves overseeing health, safety, and compliance standards, ensuring adherence to regulations and standards. Responsibilities include conducting Planned Preventative Maintenance (PPM), communicating effectively with residents and contractors, maintaining property records, and undertaking repair and maintenance tasks such as plumbing, joinery, carpentry, painting/decorating, and lighting, or coordinating repairs with contractors.

KEY RESPONSIBILITIES

• Demonstrate core values and act as a role model at all times.
• Engage proactively with residents to improve service delivery and resolve issues.
• Assign and ensure timely completion of work orders, diagnose defects, and perform repairs according to policies and safety standards.
• Monitor building services to ensure equipment reaches its expected lifespan; report major defects and failure trends with recommendations.
• Collaborate with external stakeholders such as local councils, tenants, contractors, and fire services to ensure compliance.
• Work with the Estates Management team on specifications for Fabric, Electrical, and Mechanical works, and coordinate capital works handover.
• Provide monthly reports on PPM, lifecycle replacements, and contractor performance.
• Inspect contractor work, develop corrective actions, and ensure quality standards.
• Contribute to budgeting, analyze financial statements, reconcile accounts, and work with the Estate Manager.
• Manage purchase orders, invoices, and communication with vendors and finance.
• Maintain inventory of spare parts and materials, and order supplies within budget.
• Develop and execute PPM schedules, manage contractors, and ensure service level agreements are met.
• Ensure compliance with safety standards, maintain records, and conduct safety inspections.
• Respond to emergency situations out of hours as needed.
• Ensure properties meet quality and safety standards and communicate capital needs.
• Promote a positive culture aligned with brand pillars and operational excellence, striving for continuous improvement.

ABOUT YOU

• Experience in repairs and maintenance in residential or construction trades such as plumbing, electrical, or carpentry.
• Fluent in English, with strong communication skills.
• Friendly, professional, and courteous demeanor.
• Strong relationship-building and influencing skills.
• Positive, self-motivated, and adaptable to change.
• Ability to find cost-effective repair solutions.
• Experience supervising contractors and suppliers is desirable.
• Excellent organizational skills with multitasking and prioritization abilities.
• Numerical skills for budgeting and financial activities.

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