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- Tasks: Join our team to keep our community sparkling clean and welcoming for residents.
- Company: Greystar is a global leader in real estate, managing over $300 billion in properties worldwide.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a friendly team that values cleanliness and enhances resident experiences.
- Qualifications: Must be able to read and write in English; knowledge of health and safety is a plus.
- Other info: Flexible hours perfect for students; gain valuable experience in property management.
The predicted salary is between 20000 - 28000 £ per year.
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds worldwide, and has a robust institutional investment management platform with nearly $78 billion of assets under management, including over $35 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate sector. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
Role Summary:
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain community appeal and provide a positive resident experience.
Key Role Responsibilities:
- Work as part of a friendly and supportive team, playing a vital role within the Community team to ensure high standards of cleanliness throughout the community.
- Respond positively to customer queries, resolving them promptly or signposting residents to the appropriate person for assistance.
- Clean the reception, offices, common spaces, and restrooms regularly.
- Check all amenity areas daily and clean as required.
- Carry out daily litter picks in all external areas of the community.
- Ensure all vacant rooms and apartments, including show flats, are refreshed throughout the day to maintain market-ready appeal.
- Conduct weekly flush downs in all empty rooms and apartments following health and safety policies.
- Assist in the make-ready process by performing additional duties as requested by the Community Manager or supervisor.
- Report any hazards or potentially dangerous situations observed to the Community Manager.
- Log maintenance issues with the Customer Service team as identified during daily tasks.
- Address resident concerns or queries as needed.
- Maintain an inventory of cleaning supplies and inform the supervisor when reordering is necessary.
- Use materials and equipment efficiently, promoting cost-effectiveness without compromising quality.
Organisational Responsibilities:
- Follow established policies and procedures, ensuring compliance with regulatory requirements and organizational standards, reporting violations as necessary.
- Demonstrate safe behaviors in accordance with company, property, and departmental policies, reporting safety issues immediately.
- Identify areas for improvement, suggest efficiency enhancements, and implement operational improvements.
- Stay updated on industry changes by attending relevant training sessions.
Key Relationships:
- Onsite Team Members
About You
Knowledge & Qualifications:
- Ability to read and write in English to fully understand safety labels, policies, and manuals.
- Knowledge of UK health and safety requirements.
- Skilled in the safe use and maintenance of cleaning fluids and tools.
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Chapter Islington - Housekeeper employer: Greystar Worldwide, LLC
Contact Detail:
Greystar Worldwide, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chapter Islington - Housekeeper
✨Tip Number 1
Familiarise yourself with Greystar's values and mission. Understanding their commitment to providing world-class service in the rental residential real estate sector will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in housekeeping or cleaning roles, especially in communal living environments. Be ready to discuss specific examples of how you've maintained cleanliness and addressed resident concerns in past positions.
✨Tip Number 3
Prepare to showcase your knowledge of UK health and safety requirements. Being able to discuss these regulations confidently will show that you take safety seriously and are well-prepared for the responsibilities of the role.
✨Tip Number 4
Demonstrate your ability to work as part of a team. Greystar values collaboration, so be prepared to share examples of how you've successfully worked with others to achieve common goals in previous jobs.
We think you need these skills to ace Chapter Islington - Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Housekeeper position at Greystar. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous cleaning or housekeeping experience. Emphasise any roles where you maintained cleanliness in communal spaces or responded to customer queries.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've contributed to maintaining high standards of cleanliness and customer service in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Greystar Worldwide, LLC
✨Know the Company
Before your interview, take some time to research Greystar. Understand their values, mission, and the services they offer. This will help you align your answers with what they are looking for and show that you're genuinely interested in being part of their team.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in cleaning or property management. Be specific about your responsibilities and how they relate to the role of a Housekeeper. This will demonstrate your capability and readiness for the position.
✨Emphasise Teamwork
Since the role involves working as part of a team, be prepared to talk about your experiences collaborating with others. Share examples of how you've contributed to a positive team environment and resolved conflicts, if any.
✨Show Your Customer Service Skills
As a Housekeeper, you'll be interacting with residents. Be ready to provide examples of how you've handled customer queries or complaints in the past. Highlight your ability to remain calm and professional while ensuring resident satisfaction.
