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- Tasks: Keep our community sparkling clean and welcoming for residents and guests.
- Company: Join Greystar, a global leader in real estate management and development.
- Benefits: Flexible part-time hours, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and community spirit.
- Why this job: Make a positive impact on residents' lives while working in a friendly team.
- Qualifications: Experience in cleaning and a knack for customer service.
The predicted salary is between 12 - 15 £ per hour.
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address Resident concerns or queries.
- Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
About You
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
Experience & Skills
- Previous experience of maintaining cleanliness within a customer occupied environment.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail.
- Flexible approach to work and adaptable to thrive in a changing environment.
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Housekeeper Part Time (20 Hrs.) in Glasgow employer: Greystar Management Services
Contact Detail:
Greystar Management Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper Part Time (20 Hrs.) in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greystar's website and social media. Understanding their values and mission can help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with residents, think of examples from your past experiences where you resolved issues or made someone's day better. This will help you shine during the interview.
✨Tip Number 3
Dress the part! Even though it's a housekeeping role, showing up looking neat and professional can make a great first impression. It shows that you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeper Part Time (20 Hrs.) in Glasgow
Some tips for your application 🫡
Show Your Cleaning Skills: When you're writing your application, make sure to highlight any previous experience you have in maintaining cleanliness. We want to see how you've tackled similar roles and what skills you bring to the table!
Be Personable: Since this role involves interacting with residents, it's important to showcase your customer service skills. Let us know how you've positively responded to queries or resolved issues in the past. A friendly tone goes a long way!
Attention to Detail is Key: In your application, emphasise your attention to detail. Mention specific examples where your keen eye for cleanliness made a difference. We love candidates who take pride in their work and ensure everything is spotless!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Greystar Management Services
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Housekeeper at Greystar. Familiarise yourself with their focus on cleanliness and customer service. This will help you tailor your answers to show how your experience aligns with their needs.
✨Show Off Your Experience
Be ready to discuss your previous experience in maintaining cleanliness in customer-occupied environments. Share specific examples of how you've handled challenges or resolved issues, as this demonstrates your problem-solving skills and attention to detail.
✨Brush Up on Health and Safety
Since knowledge of UK health and safety requirements is essential, take some time to review relevant policies and procedures. Being able to discuss these confidently will show that you take safety seriously and are prepared to follow protocols.
✨Engage with Customer Service Skills
Greystar values strong interpersonal communication, so think about how you can showcase your customer service skills. Prepare to share instances where you've positively interacted with residents or clients, highlighting your ability to respond courteously to queries.