At a Glance
- Tasks: Join our team to ensure top-notch repairs and maintenance for residents.
- Company: Greystar, a leading global real estate company with a focus on community.
- Benefits: Enjoy competitive pension, healthcare, and holiday allowance.
- Other info: Be part of a diverse team that values equality and growth.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in maintenance and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Contributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Key Role Responsibilities
- Works as part of the Community team to ensure all our residents enjoy a high level of service and repair throughout their environment.
- Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
- Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within reasonable time scales, corresponding with tenants when required.
- Promotes customer satisfaction by providing regular updates to residents via Onesite regarding ongoing or delayed maintenance issues.
- Administers all property maintenance or organises and oversees repairs to completion if referred to contractors.
- Understands and responds to health and safety matters in an appropriate manner.
- Experience of installing and maintaining hot and cold-water systems, sanitary appliances and soil and waste drainage. (Desirable)
- Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems. (Desirable)
- Fluent English verbal and written communication skills.
- Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents.
- Good team player with strong relationship building and influencing skills.
- Positive approach and ability to work on own initiative.
- Ability to determine cost effective solutions to repairs.
- Excellent organisation skills with the ability to multi task and prioritise.
- Flexible approach to work and adaptable to thrive in a changing environment.
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard.
About Greystar
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan-European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.
Maintenance Technician in Surrey employer: Greystar (International)
Greystar is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive benefits package including pension, healthcare, and generous holiday allowance. With a strong commitment to equality and diversity, Greystar fosters a collaborative work culture where Maintenance Technicians can thrive, ensuring residents receive top-notch service while enjoying a supportive environment that encourages initiative and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Greystar. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with residents and colleagues, it's crucial to demonstrate your friendly and professional side. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss past experiences where you tackled maintenance issues effectively. Use specific examples to illustrate how you approached challenges and found cost-effective solutions.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Greystar careers site. This way, you can ensure your application gets the attention it deserves and you’ll be one step closer to joining the team!
We think you need these skills to ace Maintenance Technician in Surrey
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your experience with repairs and maintenance tasks. We want to see how you've tackled similar challenges in the past, so don’t hold back on those examples!
Be Clear and Concise:Use straightforward language and get to the point. We appreciate a well-structured application that clearly communicates your qualifications and enthusiasm for the role. Remember, clarity is key!
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Maintenance Technician role. Mention your familiarity with electronic maintenance systems like Onesite and how you’ve effectively communicated with residents and colleagues.
Apply Through Our Website:We encourage you to apply directly through our careers site. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Greystar (International)
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance tasks, especially around plumbing, electrical systems, and building fabric. Be ready to discuss specific examples of repairs you've handled in the past, as this will show your practical experience and problem-solving skills.
✨Show Off Your Communication Skills
Since effective communication is key in this role, practice how you would explain maintenance issues to residents or colleagues. Use clear, simple language and be prepared to demonstrate your friendly and professional approach during the interview.
✨Demonstrate Team Spirit
This position requires a good team player, so think of examples where you've successfully collaborated with others. Highlight your ability to build relationships and influence your colleagues positively, as this will resonate well with the Community team's values.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific maintenance scenarios or customer service situations. Think about how you would prioritise tasks, manage time effectively, and ensure customer satisfaction, as these are crucial aspects of the role.
