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- Tasks: Deliver exceptional service to residents and manage inquiries with a friendly approach.
- Company: Leading real-estate firm in Greater London with a supportive team culture.
- Benefits: Full-time position with competitive benefits and career growth opportunities.
- Why this job: Join a dynamic team and make a positive impact on residents' experiences.
- Qualifications: Excellent customer service skills and proficiency in Microsoft Office.
- Other info: Engaging work environment with opportunities to support exciting events.
The predicted salary is between 36000 - 60000 £ per year.
A leading real-estate firm in Greater London is seeking a Front Desk/Customer Service Associate to deliver exceptional service to residents. The ideal candidate will have excellent customer service skills, strong relationship-building abilities, and must be proficient in Microsoft Office.
Responsibilities include:
- Managing resident inquiries
- Supporting events
- Maintaining administrative tasks
The role offers a full-time position with competitive benefits and a supportive team environment.
Resident Experience & Leasing Concierge employer: Greystar (International)
Contact Detail:
Greystar (International) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience & Leasing Concierge
✨Tip Number 1
Network like a pro! Reach out to people in the real estate industry, especially those who work at firms you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your genuine self shine through. Remember, they’re looking for someone who fits into their team, so be relatable and engaging.
✨Tip Number 3
Prepare for common questions! Think about how your customer service skills and relationship-building abilities can benefit the role. Practise your answers so you can deliver them confidently during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Resident Experience & Leasing Concierge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for residents or clients in the past, so share those stories!
Be Personable and Relatable: Since this role is all about building relationships, let your personality shine through in your written application. We love seeing a bit of character, so don’t be afraid to be yourself!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed, like managing inquiries or supporting events. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Greystar (International)
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled resident inquiries or resolved conflicts in the past. This will show that you understand the importance of exceptional service.
✨Familiarise Yourself with the Company
Research the real-estate firm and its values. Understanding their approach to resident experience will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.
✨Showcase Your Relationship-Building Skills
Prepare to discuss how you build relationships with residents and colleagues. Think of instances where you've successfully supported events or collaborated with others, as this role heavily relies on strong interpersonal skills.
✨Be Proficient with Microsoft Office
Since proficiency in Microsoft Office is a must, be ready to discuss your experience with these tools. You might even want to mention any specific projects where you used them effectively, showcasing your organisational skills.
