At a Glance
- Tasks: Join a supportive team to handle repairs and maintenance tasks for residents.
- Company: Greystar is a global leader in rental housing, offering career growth and development.
- Benefits: Enjoy competitive pension, healthcare, holiday allowance, and more.
- Other info: Greystar promotes equality and diversity, welcoming applicants from all backgrounds.
- Why this job: Be part of a dynamic environment that values teamwork and community impact.
- Qualifications: GCSE level education with relevant trade qualifications and experience in maintenance.
The predicted salary is between 30000 - 42000 £ per year.
Contributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Key Role Responsibilities
- Works as part of the Community team to ensure all our residents enjoy a high level of service and repair throughout their environment.
- Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
- Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within reasonable time scales, corresponding with tenants when required.
- Promotes customer satisfaction by providing regular updates to residents via Onesite regarding ongoing or delayed maintenance issues.
- Administers all property maintenance & records in accordance with Greystar policies & procedures
- Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning
- Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.
- Understands and responds to health and safety matters in an appropriate & timely manner
- Reports any incidents or accidents to the Community Manager using the correct system and documentation
- Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
- Liaises with relevant team members within Capital Projects or Operations teams to ensure transparency and clear communication when works are taking place.
- Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.
- Assists the Community Manager in key management ensuring high levels of security at all times.
- Carries out internal PPMs such as PAT testing, emergency lighting testing, weekly fire alarm tests, fire evacuations and flushing.
- Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free.
- Practices proper safety techniques in accordance with Company and safe systems of work guidelines
- Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Rota basis.
- Reviews site risk assessments as required with Community Manager.
- Seeks to maximise efficiency of utilities.
About You
- A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.
- Awareness of H&S requirements on site
- Continually strives to improve knowledge, skills and abilities to produce the best results
- A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.
Experience & Skills
- Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
- Experience of installing and maintaining hot and cold-water systems, sanitary appliances and soil and waste drainage. (Desirable)
- Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems. (Desirable)
- Fluent English verbal and written communication skills
- Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents
- Good team player with strong relationship building and influencing skillsPositive approach and ability to work on own initiative
- Ability to determine cost effective solutions to repairs
- Excellent organisation skills with the ability to multi task and prioritise
- Flexible approach to work and adaptable to thrive in a changing environment
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard.
One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics.
#J-18808-LjbffrMaintenance Technician in London employer: Greystar (International)
At Greystar, we pride ourselves on fostering a supportive and collaborative work environment where every team member plays a crucial role in enhancing the resident experience. As a Groundskeeper, you will benefit from competitive pension plans, healthcare, and generous holiday allowances, all while working in a vibrant community that values cleanliness and safety. Join us to grow your skills in maintenance and repairs, and be part of a team dedicated to creating a welcoming atmosphere for our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician in London
✨Tip Number 1
Familiarise yourself with Greystar's values and mission. Understanding their commitment to exceptional resident experiences and professional development will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your hands-on experience in maintenance tasks relevant to the role, such as plumbing, electrical work, or carpentry. Be prepared to discuss specific examples of how you've successfully completed similar tasks in previous positions.
✨Tip Number 3
Demonstrate your communication skills by preparing to discuss how you've effectively interacted with residents or clients in past roles. Being able to convey your ability to handle requests and resolve issues promptly will set you apart.
✨Tip Number 4
Research common health and safety regulations related to maintenance work. Showing that you're knowledgeable about these requirements will reassure the hiring team that you prioritise safety and compliance in your work.
We think you need these skills to ace Maintenance Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in maintenance and repairs. Include specific examples of tasks you've completed that align with the responsibilities listed in the job description, such as plumbing, decorating, or HVAC work.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention how your skills and experiences make you a great fit for Greystar, and express your enthusiasm for contributing to their mission of providing exceptional resident experiences.
Highlight Relevant Qualifications:If you have any trade qualifications or certifications, be sure to mention them prominently in your application. This could include City and Guilds, NVQ, or any other relevant training that demonstrates your capability in maintenance tasks.
Showcase Communication Skills:Since effective communication is key in this role, provide examples in your application of how you've successfully communicated with clients or team members in previous positions. This will demonstrate your ability to handle resident requests professionally.
How to prepare for a job interview at Greystar (International)
✨Showcase Your Technical Skills
Be prepared to discuss your experience with repairs and maintenance tasks, especially in plumbing, electrical work, and carpentry. Bring examples of past projects or challenges you've faced and how you resolved them.
✨Demonstrate Effective Communication
Since the role involves interacting with residents and team members, practice clear and professional communication. Be ready to explain how you would handle resident requests and ensure timely responses.
✨Highlight Your Teamwork Abilities
Greystar values a supportive team environment. Share examples of how you've successfully worked as part of a team in previous roles, focusing on collaboration and relationship-building.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety requirements relevant to maintenance work. Be prepared to discuss how you ensure compliance and maintain safety standards in your previous positions.
