At a Glance
- Tasks: Lead a vibrant community, ensuring exceptional experiences for residents and managing team operations.
- Company: Join a dynamic organisation focused on creating welcoming living spaces.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a fast-paced, engaging environment.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in community management and strong leadership abilities.
The predicted salary is between 40000 - 50000 £ per year.
You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals.
Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of.
Key Role Responsibilities Acts as a role model at all times by demonstrating the core values Leads the team to create positive memorable experiences by exceeding expectations for all residents.
Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property’s occupancy and revenue goals Ensures marketing campaigns, advertising and promotional activities are effectively implemented Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community’s compliance with pertinent regulations and providing performance data and reporting Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.
Meets targeted revenues by making rate recommendations based on market data and monitors payments.
Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports.
Manages the financial performance; attending regular P&L reviews with stakeholders.
Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on‑going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.
Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.
Assesses team member training needs and ensure thorough understanding of systems and adherence to policies Develops capability of team members in order to meet key performance goals and future succession requirements.
Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for
Senior Community Manager - FTC (12 Months) in London employer: Greystar (International)
At Greystar, we pride ourselves on fostering a supportive and collaborative work environment where every team member plays a crucial role in enhancing the resident experience. As a Groundskeeper, you will benefit from competitive pension plans, healthcare, and generous holiday allowances, all while working in a vibrant community that values cleanliness and safety. Join us to grow your skills in maintenance and repairs, and be part of a team dedicated to creating a welcoming atmosphere for our residents.
