Facilities Assistant - Groundskeeper in London

Greystar (International) is hiring for a Facilities Assistant - Groundskeeper. The role focuses on maintaining the appearance of the community, including common areas, amenities and grounds, performing repairs and minor redecoration, and assisting with resident enquiries and parcel management.

Key Role Responsibilities

• Works as part of a friendly and supportive team to ensure residents experience a high level of cleanliness throughout the community.
• Removes waste and remaining items from vacant apartments prior to the make-ready process; transfers waste to rubbish bins or storage areas and cleans and maintains storage areas.
• Rotates refuse bins daily, prepares bins for weekly local authority collection, and returns them to bin areas after pickup.
• Responds positively to maintenance queries, resolving them promptly or signposting residents to the appropriate person.
• Completes assigned minor and routine service requests.
• Assists the Community Team with compliance requirements for units and common areas.
• Distributes notices, communications and parcels to residents as necessary.
• Undertakes relocation and removal/disposal of furniture.
• Ensures all empty rooms and show flats are freshened to maintain market-ready appeal.
• Conducts weekly internal planned preventive maintenance (PPMs) such as flushing, fire alarm testing and emergency lights in line with health and safety policies.
• Assists in the make-ready, move-in and move-out processes by performing duties and checks requested by the Community Manager and/or Supervisor.
• Informs the Community or Assistant Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.

About You

• Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
• Knowledge and understanding of UK health and safety requirements.
• Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
• Previous experience in a similar role within a customer-occupied environment.
• Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
• Ability to work autonomously, using initiative when required.
• Strong attention to detail.
• Flexible approach to work and adaptable to thrive in a changing environment.
• Helpful, friendly personality with effective communication skills, behaving in a professional, courteous and helpful manner towards colleagues and residents at all times.
• Ability to use standard resources, tools and equipment to perform duties.
• Must be comfortable working inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Demonstrated ability to undertake minor repairs and redecoration and first-line maintenance repairs in joinery, plumbing and glazing.

What We Offer

We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.

About Greystar

Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing; Greystar continues to expand its geographic reach around the world. Greystar’s pan-European platform was established in 2013 and now has investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site.