Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to keep the community clean and welcoming for all residents.
- Company: Greystar is a global leader in real estate, specialising in rental housing management.
- Benefits: Enjoy competitive pay, healthcare, holiday allowance, and a supportive work environment.
- Why this job: Be part of a friendly team that values cleanliness and enhances resident experiences.
- Qualifications: Previous cleaning experience and strong customer service skills are essential.
- Other info: We celebrate diversity and are an equal opportunities employer.
The predicted salary is between 20000 - 28000 £ per year.
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartments and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address Resident concerns or queries.
- Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
About You
- Previous experience of maintaining cleanliness within a customer occupied environment.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail.
- Flexible approach to work and adaptable to thrive in a changing environment.
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.
Housekeeper employer: Greystar (International)
Contact Detail:
Greystar (International) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures that Greystar follows. Understanding their expectations will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively interacted with residents or clients in previous roles. This will highlight your ability to enhance the resident experience, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your problem-solving abilities. Think of specific situations where you successfully resolved issues or improved cleanliness in a communal environment, as this aligns with the responsibilities of the role.
✨Tip Number 4
Demonstrate your flexibility and adaptability by sharing experiences where you thrived in changing environments. This will show that you can handle the dynamic nature of the housekeeping role at Greystar.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Housekeeper position. Tailor your application to highlight your relevant experience in maintaining cleanliness and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in cleaning or housekeeping roles, especially in customer-occupied environments. Use specific examples to demonstrate your attention to detail and problem-solving abilities.
Showcase Customer Service Skills: Since the role involves interacting with residents and addressing their queries, make sure to include examples of your customer service experience. Highlight your interpersonal communication skills and how you've resolved issues in the past.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-organised and clearly formatted.
How to prepare for a job interview at Greystar (International)
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, highlight specific examples from your past experience where your keen eye for detail made a difference in maintaining cleanliness or resolving issues.
✨Demonstrate Customer Service Skills
Since you'll be interacting with residents, it's important to showcase your customer service skills. Prepare to discuss how you've handled resident queries or complaints in the past, ensuring you convey a friendly and approachable attitude.
✨Be Ready to Discuss Problem-Solving
The role requires solving practical problems on the go. Think of instances where you've successfully tackled challenges in a cleaning environment and be prepared to share these stories during your interview.
✨Emphasise Flexibility and Adaptability
Working in a dynamic environment means being adaptable. Share examples of how you've adjusted to changing circumstances in previous roles, demonstrating your ability to thrive under varying conditions.
