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- Tasks: Join our team to keep the community clean and welcoming for residents.
- Company: Greystar is a global leader in rental housing management and development.
- Benefits: Enjoy competitive pension, healthcare, holiday allowance, and more!
- Why this job: Be part of a supportive team that values cleanliness and resident satisfaction.
- Qualifications: Experience in cleaning and strong problem-solving skills are essential.
- Other info: We celebrate diversity and are an equal opportunities employer.
The predicted salary is between 20000 - 28000 £ per year.
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartments and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address Resident concerns or queries.
- Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
About You
- Previous experience of maintaining cleanliness within a customer occupied environment.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail.
- Flexible approach to work and adaptable to thrive in a changing environment.
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.
About Greystar
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan-European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.
One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at https://jobs.greystar.com/.
Housekeeper employer: Greystar (International)
Contact Detail:
Greystar (International) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures that Greystar follows. Understanding their expectations will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills in conversations with the hiring team. Since the role involves interacting with residents, showcasing your ability to handle queries and provide excellent service can set you apart.
✨Tip Number 3
Be prepared to discuss your previous experience in maintaining cleanliness in communal spaces. Sharing specific examples of how you've tackled challenges in similar environments can demonstrate your suitability for the role.
✨Tip Number 4
Show your flexibility and adaptability by discussing how you've successfully managed changing priorities in past roles. This will resonate well with the team at Greystar, who value a dynamic approach to work.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintaining cleanliness in customer-occupied environments. Emphasise any previous roles where you demonstrated attention to detail and problem-solving skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to work autonomously. Mention specific examples of how you've positively responded to customer queries in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency in interpersonal communication and your flexible approach to work. These are key attributes that Greystar values in their team members.
Show Enthusiasm for the Role: Express your genuine interest in the Housekeeper position and how you can contribute to enhancing the community appeal. Mention your commitment to maintaining high standards of cleanliness and resident satisfaction.
How to prepare for a job interview at Greystar (International)
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained cleanliness in previous roles, highlighting your ability to notice and address even the smallest issues.
✨Demonstrate Customer Service Skills
Since you'll be interacting with residents, it's important to showcase your customer service skills. Share experiences where you successfully resolved queries or complaints, emphasising your friendly and approachable nature.
✨Be Ready for Practical Questions
Expect practical questions related to cleaning procedures and safety protocols. Brush up on standard cleaning practices and be ready to explain how you would handle various situations, such as dealing with hazardous materials or maintaining inventory.
✨Emphasise Flexibility and Initiative
The role requires adaptability and the ability to work autonomously. Highlight instances where you've had to adjust to changing circumstances or take the initiative to solve problems without direct supervision.
