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- Tasks: Join a supportive team to deliver top-notch repairs and maintenance for our residents.
- Company: Greystar is a global leader in rental housing, committed to quality and community.
- Benefits: Enjoy competitive pension, healthcare, holiday allowance, and more!
- Why this job: Make a real impact on resident experiences while developing your skills in a dynamic environment.
- Qualifications: GCSE level education, trade qualifications, and experience in residential repairs are essential.
- Other info: Be part of a diverse team that values equality and offers growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks, response time and quality of service and communication. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building and properties grounds and equipment.
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role in delivering a high level of service to Mylo residents.
- Communicate effectively with customers, clients and colleagues, demonstrating a clear understanding of the issue and using initiative to respond accordingly within agreed timelines
- Support the efficient turnaround of apartments to a high standard, including painting and decorating, bathroom works (e.g. re-grouting, mastic application), appliance checks, and basic HVAC and system testing to ensure apartments are ready for occupancy
- Moving furniture and heavy items between units on site as required
- Managing the maintenance inbox, ensuring resident requests are acknowledged promptly, appointments are scheduled efficiently, and all communications are handled in a professional and timely manner
- Contributes to the success of the turnover process to prepare for the following leasing and new check-ins cycle by managing and ensuring completion of the pre-move out inspections.
- Maintain a focus on delivering services within agreed budgetary & resource parameters
- Originates and submits purchase orders and processes invoices from vendors, contractors and service providers for payment.
- Ensure work orders are created, updated as required and closed when job is completed. Reviewed weekly.
- Administer all property maintenance & records in accordance with Greystar policies & procedures
- Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
- Undertake repair and maintenance tasks to a high-quality including plumbing; joinery and carpentry; painting/decorating; maintenance of lighting and; required statutory testing
- Understand and respond to health and safety matters in an appropriate & timely manner
- Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
- Ensure daily building walks are completed and meet H&S requirements. Issues reported and resolved.
- Monitor Contractors performance and retain accurate records of their site operations ensuring all relevant RAMS & Permits to Work are received and all procedures set by Greystar are communicated and followed, keys are signed for and returned, all relevant documents are completed.
- To respond to calls outside office hours on on-call rota basis which cannot be resolved without a presence on site referring to appropriate contractors as necessary.
- Highlight and assist with the management of any community works.
- Ensure weekly PPMs and annual checks are carried out for their statutory insurance and qualifications.
- Ensure all inventory related checks/works are carried out and associated charges communicated to the relevant people in the team.
- Carry out weekly/monthly/yearly testing as required across portfolio also communal areas in Haydn Tower
- Practices proper safety techniques in accordance with Company and safe systems of work guidelines
- Report any incidents or accidents to the Property Manager using the correct system and documentation
- Manage & maintain all statutory testing records, utilizing other team members where appropriate.
- Review site risk assessments as required.
- Seeks to maximise efficiency of utilities. Ensuring systems are switched off in vacant apartments to reduce to usage.
- PPMs are completed weekly in all vacant apartments
About You
- A reasonable level of general education to O Level/ GCSE level or equivalent with demonstrable written and numerical skills.
- Awareness of H&S requirements onsite
- Continually strives to improve knowledge, skills and abilities to produce the best results
- A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building is essential
- Experience in Decorating
Experience & Skills
- Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
- Fluent English verbal and written communication skills
- Ability to effectively manage own workload by scheduling appointments and required works, demonstrating strong organisational skills, the ability to multitask, and prioritise tasks to ensure timely and efficient service delivery
- Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents at all times
- Good team player with strong relationship building and influencing skills
- Positive approach and ability to work with little supervision
- Ability to determine cost effective solutions to repairs
- Numerical skills necessary to complete the above activities
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.
About Greystar
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company\’s business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.
One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site athttps://jobs.greystar.com/.
Maintenance Technician in South West London employer: Greystar Europe
Contact Detail:
Greystar Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician in South West London
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as plumbing, joinery, and HVAC systems. Being able to discuss your experience or knowledge in these areas during an interview will show that you're well-prepared and genuinely interested in the role.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've effectively interacted with customers or colleagues in previous roles. This is crucial for a Maintenance Technician, as you'll need to manage resident requests and work collaboratively with your team.
✨Tip Number 3
Research Greystar's values and mission, particularly their commitment to equality and diversity. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as technical skills in the hiring process.
✨Tip Number 4
Prepare to demonstrate your organisational skills by discussing how you manage your workload and prioritise tasks. Given the fast-paced nature of the role, showcasing your ability to multitask and handle various responsibilities will make you a strong candidate.
We think you need these skills to ace Maintenance Technician in South West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairs and maintenance, particularly in residential settings. Emphasise any specific skills related to plumbing, electrical work, or carpentry that align with the job description.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills and experiences make you a great fit for contributing to an exceptional resident experience at Greystar.
Showcase Communication Skills: Since effective communication is key in this role, provide examples in your application of how you've successfully communicated with clients or colleagues in previous positions. This could include resolving issues or managing requests.
Highlight Teamwork Experience: Greystar values teamwork, so be sure to mention any past experiences where you worked as part of a team. Describe your role and how you contributed to achieving common goals, especially in a maintenance or service context.
How to prepare for a job interview at Greystar Europe
✨Showcase Your Technical Skills
Be prepared to discuss your experience with repairs and maintenance tasks, especially in plumbing, electrical work, and carpentry. Bring examples of past projects or challenges you've faced and how you resolved them.
✨Demonstrate Effective Communication
Since the role involves interacting with residents and colleagues, practice clear and concise communication. Be ready to explain how you would handle resident requests and ensure timely responses.
✨Highlight Teamwork Experience
This position requires working as part of a supportive team. Share examples of how you've successfully collaborated with others in previous roles, focusing on your ability to build relationships and influence positively.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety regulations relevant to maintenance work. Be prepared to discuss how you ensure compliance and safety in your previous roles, as this is crucial for the job.
