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- Tasks: Join us as a Leasing Associate, managing daily operations and enhancing resident experiences.
- Company: Greystar is a global leader in real estate, specialising in rental housing management.
- Benefits: Enjoy competitive pension, healthcare, holiday allowance, and more perks for our team members.
- Why this job: Be part of a dynamic team that values diversity and offers a chance to make a real impact.
- Qualifications: No specific qualifications needed; just bring your customer service skills and a willingness to learn.
- Other info: Training provided for property software; perfect for those looking to kickstart their career in real estate.
The predicted salary is between 30000 - 42000 £ per year.
Leasing Associate delivers all daily operational responsibilities creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service levels which exceed their expectations.
Key Role Responsibilities
- Conduct sales and leasing activities, including viewings, follow-ups, conversions, and achieving leasing targets.
- Maintain accurate CRM data; handle documentation, payments, cancellations, and inquiries professionally.
- Provide exceptional on-site customer service, supporting resident events, move-ins, and move-outs.
- Inspect properties for quality, maintain local knowledge, and cross-sell when required.
- Handle customer queries, complaints, health & safety checks, and assist with minor maintenance as needed.
Knowledge & Qualifications
- General education; proficient in MS Office and property software (training provided).
- Strong customer service and sales experience in hospitality or similar fields.
- Detail-oriented with knowledge of UK Health & Safety and Landlord/Tenant laws; residential property qualification preferred.
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.
About Greystar
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar's pan-European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain.
One of Greystar's core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.
Leasing Associate in South West London employer: Greystar Europe
Contact Detail:
Greystar Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Associate in South West London
✨Tip Number 1
Familiarise yourself with the local property market in South West London. Understanding the area, its amenities, and what residents are looking for can give you an edge during interviews and help you connect with potential clients.
✨Tip Number 2
Network with professionals in the real estate and hospitality sectors. Attend local events or join online forums to build relationships that could lead to referrals or insider information about job openings.
✨Tip Number 3
Brush up on your customer service skills, particularly in handling complaints and queries. Role-playing scenarios with friends or family can help you prepare for the types of situations you might encounter as a Leasing Associate.
✨Tip Number 4
Research Greystar's values and recent projects. Being able to discuss their approach to resident experience and community building during your interview will show your genuine interest in the company and its mission.
We think you need these skills to ace Leasing Associate in South West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales, particularly in hospitality or property management. Use specific examples that demonstrate your ability to deliver exceptional resident experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Leasing Associate. Mention your understanding of the responsibilities, such as conducting viewings and maintaining CRM data, and how your skills align with these tasks.
Highlight Relevant Skills: Emphasise your proficiency in MS Office and any property software you have used. If you have knowledge of UK Health & Safety and Landlord/Tenant laws, make sure to include this as it is highly relevant to the position.
Showcase Your Customer Service Experience: Provide examples of how you've successfully handled customer queries and complaints in previous roles. Highlight any experience you have with resident events or property inspections to demonstrate your suitability for the role.
How to prepare for a job interview at Greystar Europe
✨Know Your Role
Familiarise yourself with the responsibilities of a Leasing Associate. Understand the importance of delivering exceptional resident experiences and how your role contributes to that. Be ready to discuss how you can meet leasing targets and maintain accurate CRM data.
✨Showcase Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Greystar values strong relationships, so be ready to explain how you've successfully handled customer queries and complaints in previous roles.
✨Demonstrate Local Knowledge
Research the South West London area and be prepared to discuss local amenities, property trends, and any relevant health and safety regulations. This will show your commitment to providing residents with informed and valuable insights.
✨Ask Insightful Questions
Prepare thoughtful questions about Greystar's operations, company culture, and future plans. This not only shows your interest in the role but also helps you determine if the company aligns with your career goals and values.
