At a Glance
- Tasks: Keep our community clean and welcoming while working with a supportive team.
- Company: Join Greystar, a leading global real estate company with a focus on community.
- Benefits: Enjoy competitive pay, healthcare, pension, and holiday allowance.
- Other info: Flexible hours and opportunities for personal growth in a diverse workplace.
- Why this job: Make a positive impact on residents' lives in a vibrant environment.
- Qualifications: Experience in cleaning and strong attention to detail required.
The predicted salary is between 12 - 15 £ per hour.
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception, designated resident rooms, office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
Key Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartments and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address Resident concerns or queries.
- Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
- Maintaining agreed cleaning standards within designated resident rooms, including but not limited to, kitchens and bathrooms, vacuuming carpets, sweeping and mopping floors, dusting and polishing furniture, and emptying trash containers.
- You may also be asked to change bed linen, make beds, replace used towels, and restock bathroom supplies like shampoo and soap, if required.
- Maintain and manage agreed stock levels, organized appropriately to avoid any damaged linen.
Key Relationships
Onsite Team Members
About You
- Knowledge Qualifications
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
- Experience Skills Essential
- Previous experience of maintaining cleanliness within a customer occupied environment.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardized procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail.
- Flexible approach to work and adaptable to thrive in a changing environment.
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.
About Greystar
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company’s business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain. One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.
Housekeeper - Part Time 14 Hours employer: Greystar Europe
Greystar is an exceptional employer that fosters a supportive and inclusive work culture, where every team member plays a vital role in enhancing the resident experience. With competitive benefits including pension, healthcare, and holiday allowance, alongside opportunities for personal and professional growth, Greystar ensures that employees feel valued and empowered. Working in a dynamic environment, you will be part of a dedicated team committed to maintaining high cleanliness standards while enjoying the unique advantage of contributing to a globally recognised real estate company.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Part Time 14 Hours
✨Tip Number 1
Get to know the community! Before your interview, take a stroll around the area and check out the facilities. This will help you understand the environment better and show your potential employer that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with residents, brush up on how to handle queries and complaints. Role-play with a friend or family member to get comfortable with responding positively and effectively.
✨Tip Number 3
Show off your attention to detail! During the interview, share specific examples of how you've maintained cleanliness in previous roles. Highlight any situations where you went above and beyond to ensure a positive experience for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're tech-savvy and keen to join our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Housekeeper - Part Time 14 Hours
Some tips for your application 🫡
Show Your Attention to Detail:When applying for the Housekeeper position, make sure to highlight your attention to detail. Mention specific examples of how you've maintained cleanliness in previous roles, as this is key to ensuring a positive resident experience.
Emphasise Your Customer Service Skills:Since you'll be interacting with residents and team members, it's important to showcase your customer service skills. Share any experiences where you resolved queries or provided support, as this will demonstrate your ability to contribute positively to the community.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your experience and skills, making it easy for us to see why you'd be a great fit for the role. Avoid jargon and focus on what makes you stand out.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Greystar Europe
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and health and safety policies relevant to the role. Be ready to discuss how you ensure cleanliness in communal spaces and respond to any potential hazards.
✨Showcase Your Customer Service Skills
Prepare examples of how you've positively interacted with customers in previous roles. Highlight your ability to resolve queries and maintain a friendly atmosphere, as this is key to enhancing resident experience.
✨Demonstrate Attention to Detail
Be prepared to talk about specific situations where your attention to detail made a difference. Whether it’s ensuring all areas are spotless or managing inventory effectively, showing that you care about the little things can set you apart.
✨Emphasise Teamwork and Flexibility
Discuss your experience working in a team and how you adapt to changing environments. Mention any instances where you’ve taken initiative or supported colleagues, as teamwork is vital in maintaining a clean and welcoming community.
