At a Glance
- Tasks: Join our team to ensure top-notch repairs and maintenance for a vibrant community.
- Company: Greystar, a leading global real estate company with a focus on community.
- Benefits: Enjoy competitive pay, healthcare, holiday allowance, and a supportive work environment.
- Other info: Be part of a diverse team that values equality and offers growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your skills in a dynamic setting.
- Qualifications: GCSE level education and relevant trade qualifications in plumbing, electrical, or carpentry.
The predicted salary is between 30000 - 40000 € per year.
Contributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Key Role Responsibilities
- Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
- Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Promotes customer satisfaction by providing regular updates to residents via Onesite regarding ongoing or delayed maintenance issues.
- Administers all property maintenance records in accordance with Greystar policies and procedures.
- Maintains a focus on delivering services within agreed budgetary and resource parameters.
- Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.
- Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.
- Understands and responds to health and safety matters in an appropriate and timely manner.
- Reports any incidents or accidents to the Community Manager using the correct system and documentation.
- Moves furniture and heavy items around site as required.
- Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair and cleanliness.
- Coordinates and accompanies external Contractors/Suppliers executing minor works on site.
- Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.
- Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS and Permits to Work.
- Highlights and assists with the management of any community works.
- Assists the Community Manager in key management ensuring high levels of security at all times.
- Ensures annual checks are carried out for their statutory insurance and qualifications.
- Manages and maintains all statutory testing records, utilising other team members where appropriate.
- Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.
- Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.
- Practices proper safety techniques in accordance with Company and safe systems of work guidelines.
- Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.
- Reviews site risk assessments as required with Community Manager.
- Seeks to maximise efficiency of utilities.
About You
- A reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills.
- Awareness of health and safety requirements on site.
- Continually strives to improve knowledge, skills and abilities to produce the best results.
- A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.
Experience & Skills
- Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in the following trades; plumber, electrician or carpenter.
- Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.
- Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.
- Fluent English verbal and written communication skills.
- Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents.
- Good team player with strong relationship building and influencing skills.
- Positive approach and ability to work on own initiative.
- Ability to determine cost effective solutions to repairs.
- Contractor and Supplier Supervision skills are desirable.
- Excellent organisation skills with the ability to multi-task and prioritise.
- Flexible approach to work and adaptable to thrive in a changing environment.
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.
About Greystar
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar's pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.
One of Greystar's core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site.
Locations
Maintenance Technician in Guildford, Surrey employer: Greystar Europe
Greystar is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive benefits package including pension, healthcare, and generous holiday allowance. With a strong commitment to equality and diversity, Greystar fosters a collaborative work culture where team members are encouraged to develop their skills and contribute to creating outstanding living environments for residents. Located in a dynamic and expanding market, this role as a Maintenance Technician provides the opportunity to make a meaningful impact while working alongside a dedicated community team.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician in Guildford, Surrey
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past work or projects, bring it along to interviews. It’s a great way to demonstrate your expertise and give potential employers a taste of what you can do.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to come to you. Reach out directly to companies you’re interested in, even if they don’t have open positions. A friendly email expressing your interest can go a long way.
✨Tip Number 4
Keep your online presence sharp! Make sure your LinkedIn profile is up-to-date and reflects your skills and experiences. Engage with relevant content and connect with industry professionals to boost your visibility.
We think you need these skills to ace Maintenance Technician in Guildford, Surrey
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your relevant skills and experience. We want to see how your background in plumbing, electrical work, or carpentry can contribute to our community. Be specific about your past roles and what you achieved!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experience and qualifications. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the Maintenance Technician role.
Tailor Your Application:Make sure to tailor your application to the job description. Mention how your experience aligns with the responsibilities listed, like maintaining high standards of cleanliness or managing maintenance tasks. This shows us that you've done your homework and are genuinely interested in the position.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at Greystar Europe
✨Know Your Stuff
Make sure you brush up on your technical skills related to plumbing, electrical systems, and general maintenance. Be ready to discuss specific examples of repairs you've done in the past, as this will show your hands-on experience and problem-solving abilities.
✨Communicate Clearly
Since effective communication is key in this role, practice explaining complex maintenance issues in simple terms. Think about how you would update residents or liaise with contractors, and be prepared to demonstrate your friendly and professional approach during the interview.
✨Show Your Team Spirit
This job involves working closely with the Community team, so highlight your teamwork skills. Share examples of how you've collaborated with others in previous roles, and express your enthusiasm for contributing to a positive resident experience.
✨Be Safety Savvy
Familiarise yourself with health and safety regulations relevant to maintenance work. Be ready to discuss how you ensure safety on-site and how you handle emergency situations, as this will show that you take these responsibilities seriously.
