At a Glance
- Tasks: Join our team to ensure top-notch repairs and maintenance for our residents.
- Company: Greystar, a leading global real estate company with a focus on community.
- Benefits: Enjoy competitive pay, healthcare, and holiday allowance.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: GCSE level education and relevant trade qualifications required.
The predicted salary is between 30000 - 40000 € per year.
Contributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Key Role Responsibilities
- Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
- Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Promotes customer satisfaction by providing regular updates to residents via Onesite regarding ongoing or delayed maintenance issues.
- Administers all property maintenance & records in accordance with Greystar policies & procedures.
- Maintains a focus on delivering services within agreed budgetary & resource parameters.
- Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.
- Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.
- Understands and responds to health and safety matters in an appropriate & timely manner.
- Reports any incidents or accidents to the Community Manager using the correct system and documentation.
- Moves furniture and heavy items around site as required.
- Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
- Coordinates and accompanies external Contractors/Suppliers executing minor works on site.
- Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.
- Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.
- Highlights and assists with the management of any community works.
- Assists the Community Manager in key management ensuring high levels of security at all times.
- Ensures annual checks are carried out for their statutory insurance and qualifications.
- Manages and maintains all statutory testing records, utilising other team members where appropriate.
- Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.
- Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.
- Practices proper safety techniques in accordance with Company and safe systems of work guidelines.
- Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.
- Reviews site risk assessments as required with Community Manager.
- Seeks to maximise efficiency of utilities.
About You
- A reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills.
- Awareness of H&S requirements on site.
- Continually strives to improve knowledge, skills and abilities to produce the best results.
- A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.
- Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in the following trades; plumber, electrician or carpenter.
- Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.
- Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.
- Fluent English verbal and written communication skills.
- Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents.
- Good team player with strong relationship building and influencing skills.
- Positive approach and ability to work on own initiative.
- Ability to determine cost effective solutions to repairs.
- Contractor & Supplier Supervision skills are desirable.
- Excellent organisation skills with the ability to multi task and prioritise.
- Flexible approach to work and adaptable to thrive in a changing environment.
What We Offer
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.
About Greystar
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar's pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.
One of Greystar's core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.
Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site.
Maintenance Technician in Croydon employer: Greystar Europe
Greystar is an exceptional employer that prioritises employee growth and satisfaction, offering a supportive work culture where team members collaborate to enhance resident experiences. With competitive benefits including healthcare and pension plans, as well as opportunities for professional development, Greystar fosters a diverse and inclusive environment that values every individual's contribution. Working in this role not only allows you to make a meaningful impact on the community but also provides a chance to thrive in a dynamic and evolving real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician in Croydon
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Greystar and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance tasks and customer service. Think about your past experiences and how they relate to the role, so you can share specific examples during your chat.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or trade qualifications, make sure to mention them. Bring along any documentation that showcases your expertise in plumbing, electrical work, or carpentry to back up your claims.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Maintenance Technician in Croydon
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your relevant skills and experience. We want to see how your background in plumbing, electrical work, or carpentry can contribute to our community's maintenance needs.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous roles and responsibilities, so we can easily understand how you fit into our team.
Tailor Your Application:Don’t just send a generic application! Tailor it to the Maintenance Technician role by mentioning specific tasks from the job description that you’ve done before. This shows us you’re genuinely interested and have done your homework.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at Greystar Europe
✨Know Your Stuff
Make sure you brush up on your technical skills related to plumbing, electrical systems, and general maintenance. Be ready to discuss specific examples of repairs you've handled in the past, as this will show your practical experience and problem-solving abilities.
✨Show Off Your Communication Skills
Since you'll be working closely with residents and contractors, it's crucial to demonstrate your communication skills during the interview. Practice explaining complex maintenance issues in simple terms, and be prepared to share how you've effectively communicated updates or resolved conflicts in previous roles.
✨Be a Team Player
Highlight your ability to work within a team, especially with the Community and Estates Management teams. Share examples of how you've collaborated with others to achieve common goals, and express your enthusiasm for contributing to a positive resident experience.
✨Understand Health and Safety
Familiarise yourself with health and safety regulations relevant to maintenance work. Be ready to discuss how you've implemented safety practices in your previous roles, and show that you take these matters seriously, as they are vital in ensuring a safe living environment for residents.
