At a Glance
- Tasks: Lead a supportive team ensuring cleanliness and maintenance in our vibrant community.
- Company: Join Greystar, a global leader in real estate with a focus on equality and diversity.
- Benefits: Enjoy competitive pension, healthcare, and generous holiday allowance.
- Other info: Flexible work environment with opportunities for growth and development.
- Why this job: Make a real difference in residents' lives while developing your skills in a dynamic environment.
- Qualifications: Trade qualification and experience in residential repairs and maintenance are essential.
The predicted salary is between 30000 - 42000 £ per year.
Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
Maintain a focus on delivering services within agreed budgetary & resource parameters.
Monitor the electronic maintenance reporting system through TCAS or Base360 daily ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
Administer all property maintenance & records in accordance with Greystar policies & procedures.
Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning.
To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary.
Undertake repair and maintenance tasks to a high quality including plumbing; painting/decorating; maintenance of lighting and; required statutory testing.
Moving furniture and heavy items from location to location on site as required.
Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
Co-ordinate Contractors/Suppliers executing minor works contract on site.
Monitor Sub-Contractors performance to standard and retain accurate records of their site operations including all relevant RAMS & Permits to Work.
Highlight and assist with the management of any community works.
Assist the Community Manager in key management ensuring high levels of security at all times.
Accompany external contractors whilst on site in line with key management and access to accommodation policies and practice.
Ensure the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.
Manage & maintain all statutory testing records, utilising other team members where appropriate.
Carry out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.
Report any incidents or accidents to the Community Manager using the correct system and documentation.
Review site risk assessments as required with Community Manager.
A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building is essential experience in Decorating and making good.
Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder / residential construction in the following trades.
- Fluent English verbal and written communication skills.
- Good team player with strong relationship building and influencing skills.
- Positive approach and ability to work with little supervision.
- Contractor & Supplier Supervision skills are desirable.
- Flexible approach to work and adaptable to thrive in a changing environment.
We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard.
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally.
One of Greystar's core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.
Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site.
Care Home Support Team Lead employer: Greystar Europe
Greystar is an exceptional employer that fosters a supportive and inclusive work culture, ensuring that all team members feel valued and empowered. With a strong focus on employee growth, we offer competitive benefits including a robust pension scheme, healthcare, and generous holiday allowances, all while working in a dynamic environment that prioritises high standards of service and community well-being. Join us in making a meaningful impact within the residential housing sector, where your skills and contributions will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Support Team Lead
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greystar's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Prepare for situational questions! Think about times you've handled maintenance tasks or worked with contractors. Be ready to share specific examples that highlight your skills and experience in a domestic environment.
✨Tip Number 3
Show off your teamwork skills! Greystar values strong relationships, so be sure to mention how you've collaborated with others in past roles. Highlight your ability to work independently too, as they appreciate a flexible approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Care Home Support Team Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Home Support Team Lead role. Highlight your relevant experience in maintenance and team management, and show us how you can contribute to keeping our community clean and safe.
Show Off Your Skills:Don’t hold back on showcasing your trade qualifications and any hands-on experience you have. We want to see your plumbing, decorating, and maintenance skills shine through in your application!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your past roles and responsibilities, so we can easily see how you fit into our friendly team.
Apply Through Our Website:We encourage you to apply directly through our careers site. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Greystar Europe
✨Know Your Stuff
Make sure you’re familiar with the job description and the specific responsibilities of a Care Home Support Team Lead. Brush up on your knowledge of property maintenance, cleaning standards, and any relevant regulations. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in repairs and maintenance, especially in a residential setting. Highlight any relevant qualifications like your Building Crafts Operative Certificate or NVQ. Be ready to give examples of how you've successfully managed contractors or handled maintenance tasks in the past.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be prepared to talk about your teamwork skills. Share examples of how you’ve built relationships with colleagues or influenced others positively. Emphasise your ability to work independently while still being a supportive team player.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.
