At a Glance
- Tasks: Help clients find the best debt solutions and provide outstanding customer service.
- Company: Leading IVA Insolvency Practice with a supportive team culture.
- Benefits: Competitive salary, uncapped bonuses, and clear career progression.
- Other info: Flexible shifts and a friendly work environment await you.
- Why this job: Make a real difference in clients' lives while growing your career.
- Qualifications: Proven IVA experience and strong communication skills.
Our client is a leading IVA Insolvency Practice, located in Cheadle with excellent transport links, and they are looking for experienced IVA Advisors to join them. They pride themselves on a friendly, supportive team environment focused on outstanding customer service rather than solely on performance targets. They are currently seeking energetic, ambitious, and career-driven individuals to join their growing team.
Key Responsibilities:
- Conduct detailed client consultations to fully understand their financial situation, including recording creditor details and completing income and expenditure assessments.
- Analyse client information to identify the best debt management solutions and guide clients towards clearing their debts efficiently.
- Communicate clearly and empathetically with clients, maintaining a calm and professional phone manner throughout.
- Make outbound calls as part of client engagement and pipeline development.
What We’re Looking For:
- Proven IVA experience with a track record of consistently meeting or exceeding targets.
- Target-driven, resilient, and motivated to go above and beyond.
- Strong telephone manner with excellent objection-handling skills.
- Confident communicator with good interpersonal skills and a team player mindset.
- Punctual, reliable, and willing to contribute extra effort.
- Comfortable with making outbound calls.
- Proficient with IT and CRM systems.
Hours:
- 9:00am – 5:30pm (2 shifts per week).
- 11:30am – 8:00pm (2 shifts per week).
- Fridays: 9:00am – 4:00pm.
- Saturdays: 9:00am – 4:00pm.
The above is on a 3-week rota, as follows:
- One week - 5 days.
- One week - 6 days (Monday - Saturday).
- One week - 4 days (Monday - Thursday).
What’s On Offer:
- Basic salary of up to £30,000 + OTE £60,000 uncapped.
- Competitive bonus package with regular performance incentives.
- Clear progression opportunities within a respected insolvency practice.
- Supportive team culture focused on client service excellence.
If you are passionate about helping clients find the right debt solutions and want to work in a professional yet friendly environment, we’d love to hear from you.
To Apply, contact David at Greys Specialist Recruitment.
Location: Cheadle | Salary: £28000 - £30000 per year | Job type: Permanent | Posted: 09/06/2026
IVA Advisor in Cheadle employer: Greys Specialist Recruitment
Join a leading IVA Insolvency Practice in Cheadle, where a supportive and friendly team culture prioritises outstanding customer service over mere performance metrics. With competitive salaries, uncapped bonuses, and clear pathways for career progression, this is an excellent opportunity for ambitious individuals looking to make a meaningful impact while enjoying a balanced work-life schedule.
Contact Details:
Greys Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IVA Advisor in Cheadle
✨Tip Number 1
Network like a pro! Reach out to your connections in the insolvency field and let them know you're on the lookout for an IVA Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of client communication, grab a friend and do some mock calls. Focus on being clear, empathetic, and professional – it’ll make a world of difference when you’re on the line with potential employers.
✨Tip Number 3
Show off your achievements! When you get the chance to chat with recruiters or during interviews, highlight your past successes in meeting targets and helping clients. Numbers speak volumes, so be ready to share how you've made a positive impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IVA Advisor in Cheadle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the IVA Advisor role. Highlight your proven IVA experience and any achievements that show you can meet or exceed targets.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about helping clients with their financial situations. Share specific examples of how you've provided outstanding customer service in the past.
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure your application showcases your strong telephone manner and interpersonal skills. We want to see how you handle objections and communicate clearly.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Greys Specialist Recruitment
✨Know Your IVA Stuff
Make sure you brush up on your IVA knowledge before the interview. Understand the key processes, regulations, and common challenges clients face. This will not only show your expertise but also demonstrate your genuine interest in helping clients find the best solutions.
✨Showcase Your Empathy
Since the role involves communicating with clients about sensitive financial issues, practice conveying empathy and understanding. Use examples from your past experiences where you successfully helped clients navigate their financial difficulties, highlighting your ability to maintain a calm and professional manner.
✨Prepare for Objection Handling
Anticipate potential objections or concerns that clients might raise during consultations. Prepare responses that reflect your strong telephone manner and objection-handling skills. This will help you demonstrate your confidence and ability to engage effectively with clients.
✨Be Ready to Discuss Your Targets
Since the company values target-driven individuals, be prepared to discuss your previous achievements in meeting or exceeding targets. Share specific examples of how you’ve contributed to team goals and how your motivation aligns with their focus on outstanding customer service.
