Business Development Manager (EU)

About Greyparrot

The world is in a waste crisis. Currently we produce 2.1 billion tons of solid waste per year. Data collection of the waste we produce is non-existent, meaning no systematic transparency and no accountability. It means that recycling targets are not upheld, dumping of waste into our oceans remains nobody's responsibility, recyclables get sent to landfill or incineration, and producers get away with sub-standard packaging. Thus, recycling rates stubbornly remain at 10% and, unless we change, by 2040 the plastic stock in the ocean will have quadrupled - a problem that already costs society $1.5 trillion each year.

The Team & Environment

• Reporting Line: You will report directly to the Head of Business Development
• Team Dynamics: You will work directly with other BDMs and Partnerships.
• Cross-Team Collaboration: You will also regularly interact with the wider company to ensure technical and commercial alignment across the organisation.
• Hybrid Flexibility: If you live in London or within commuting distance, we’d like you to come into the office at least once a week. If you’re elsewhere in the UK, we ask you to come in once a month. And for those living outside the UK, we ask you to come in for our Quarterly All Hands.

The Role

We are looking for an experienced, organised and friendly Business Development Manager with significant knowledge of the waste industry to develop our European presence. Working within the business development team, this role will work across the sales pipeline and be responsible for hunting and nurturing leads in Europe. The ideal candidate is an entrepreneurial individual who enjoys thinking like a business owner. The purpose of the role is to accelerate Greyparrot’s growth in mainland Europe, developing, maintaining and nurturing relationships with stakeholders at different levels, inputting into technical conversations with the product team and leading negotiations. This role suits someone who enjoys building relationships and is driven by the desire to provide an excellent customer experience whilst identifying upsell opportunities. Fluency in a European language is required. Ideally someone based in the Netherlands, Germany, France, Belgium or Italy.

A typical day looks like:

• Managing relationships with customers and partners to build continued customer success and long term collaboration
• Building and executing an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions
• Managing a portfolio of accounts with a focus on renewals and up-sell conversations
• Contributing to winning new business
• Shaping commercial proposals, presentation pitches, contracts and negotiate with potential partners
• Interacting with the customer success and product teams to relay key customer insights
• Traveling to clients in their facilities across Europe as needed to support the growth of the territory.

Qualifications

• 2+ years experience in the EU, in a waste or recycling environment as an account manager, commercial and/or sales role
• Experience building commercial propositions and client presentations
• Excellent communication and interpersonal skills
• Comfortable with a fast-paced environment, ambiguity and changing requirements
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
• Detail oriented, structured
• Passion for addressing the waste crisis or other environmental issues
• You speak one of these languages: German, Dutch, Italian, French, Spanish

Nice-to-have extras

• Experience with owning EU book of business with targets on net retention with main KPIs on low churn and expansions: up-sells & cross-sells
• Knowledge of ESG and wider sustainability initiatives

On offer:

• Competitive London-based salary (salary band available upon application) + Employee stock option scheme
• Customised hybrid working between office and home
• 25 Days Holiday plus Bank Holidays in UK (or statutory country-equivalent if higher): Additionally, carry over up to 3 unused holiday days each new year.
• Paid sick leave for physical and mental health needs.
• Unlimited Healthy Snacks: Fuel your day with a variety of fresh fruit, tea, coffee, and healthy snacks every time you’re in the office.
• Enhanced Parental Leave: Experience comprehensive support with enhanced maternity, paternity, adoption, or shared parental leave.
• Learning and Development Budget: Invest in your professional growth with a dedicated budget of £500 per year.
• 1-1 Mental Health Support: Prioritise your mental well-being with personalised support and 1-1 therapy provided by Spill.
• Summer Friday Half-Days: Celebrate the warmer months with Friday half-days.
• Cycling Benefits: Take advantage of our cycle to work scheme, allowing you to purchase a bicycle through salary sacrifice, saving at least 26%, or opt to rent a bicycle for up to 12 months.
• Home Office Budget: Enhance your remote work setup with a yearly budget of £500 dedicated to equipping your home office with the tools and resources you need for optimal productivity.
• Nomad Working: Immerse yourself in the freedom of nomadic work with our 12-day allowance, usable within a 1-3 hour time difference.

A few things to note:

• This role is open to contractors and those looking for permanent employment.
• This role is not open to recruiters.
• Please note that we will filter screening questions for authenticity; pure AI-generated answers will result in automatic disqualification.
• We want to hear your voice and personal experience.
• We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you.