Senior Event Operations Manager Job, London
Our client, one of London’s biggest and most successful catering businesses, is currently searching for a great Event Manager to join their growing events team. This is a hands-on, client-facing role working closely with the Sales and Events teams.
We need a Senior Event Operations Manager who takes ownership of events and leads both front-of-house and back-of-house teams, making sure every event runs smoothly, meets client expectations and follows venue and safety rules.
You might be an experienced event operator ready to step up, or a manager ready for a new challenge. You'll lead on bigger, more complex events and help develop junior managers.
Key duties include:
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Planning, organising and delivering all operational aspects of events in collaboration with the Sales and Events teams
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Leading FOH and BOH teams on event days, ensuring consistently high service standards
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Producing and communicating clear, accurate event notes, service plans and timings
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Managing service flow during events, including sending and receiving during dinners
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Preparing and overseeing RAMS and H&S documentation
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Liaising with venues, suppliers and clients, acting as a key point of contact
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Ordering and managing hired equipment and beverages, supporting cost control and profitability
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Attending site visits and tastings to identify operational requirements
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Supporting staffing recruitment, training and onboarding
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Mentoring junior managers, assisting with manager allocations, and contributing to wider operational and efficiency projects
The ideal candidate will be highly organised, detail-driven and an excellent communicator, comfortable working directly with clients and venues at a senior level. You will be confident leading teams and managing live events under pressure, and passionate about hospitality and delivering exceptional guest experiences.
Hours & Overtime: Event days require on-site presence, with overtime paid on top of salary.
Why join us?
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Competitive salary up to £45,000 DOE plus overtime
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Opportunity to work on exciting, high-profile events
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Career development opportunities across the wider group, including major contracts
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Senior Operations Manager Job employer: Greycoat Lumleys
At Greycoat Lumleys, we pride ourselves on being an exceptional employer, offering a dynamic work environment that values discretion and flexibility. Our team enjoys competitive benefits, a supportive culture that fosters personal growth, and unique opportunities to travel internationally while working closely with a prestigious family. Join us in Surrey and London for a rewarding career where your contributions truly matter.
