At a Glance
- Tasks: Provide personalised support to a CEO, ensuring their daily routine runs smoothly.
- Company: Prestigious London-based business with a focus on high-end service.
- Benefits: Competitive salary, full-time hours, and a dynamic work environment.
- Other info: Opportunity to work closely with senior leadership in a vibrant city.
- Why this job: Join a luxury hospitality role where your attention to detail makes a real difference.
- Qualifications: Experience in high-end hospitality or concierge roles is essential.
The predicted salary is between 45000 - 50000 £ per year.
We are looking for a polished, proactive and highly organised Butler/Executive Concierge to provide dedicated one-to-one support to the CEO of a successful London-based business. This is a hands-on, service-led role for someone who takes pride in delivering seamless, discreet and highly personalised care throughout the working day. The successful candidate will anticipate requirements before they arise, maintain impeccable standards and ensure every detail of the CEO’s daily routine runs smoothly.
Location: City of London
Salary: £45,000 – £50,000 per annum
Hours: Monday–Friday, typically 8am–5pm/6pm; flexibility required for occasional evenings
Working pattern: Full-time, on-site
Reporting to: CEO
The Ideal Candidate
- Experience in five-star hotels or similarly high-end luxury hospitality environments
- Butler, guest relations, VIP services or personalised concierge roles
- Providing attentive, discreet and anticipatory service to senior individuals or VIP guests
- Food and beverage service, personal hospitality and maintaining immaculate presentation standards
- Supporting busy schedules, changing priorities and individual preferences
You should be personable, confident and naturally service-minded, with exceptional attention to detail. We are looking for someone who notices what needs doing without being asked, remains calm under pressure and is comfortable taking ownership of day-to-day arrangements. Absolute discretion, reliability and a flexible, can-do attitude are essential.
Key Responsibilities
- Provide dedicated one-to-one support to the CEO, learning his preferences, routines and expectations to deliver a consistently exceptional service
- Anticipate daily needs proactively, preparing items and spaces in advance rather than waiting for instructions
- Support arrivals and departures, including coats, bags, gym kit, umbrellas and other personal belongings
- Ensure fitness-related requirements are ready in advance, including fresh towels, water, gym equipment and other requested essentials; replenish and reset everything after use
- Prepare, serve and clear refreshments, meals and snacks, ensuring appropriate options are available in line with the CEO’s preferences and schedule
- Maintain the CEO’s office and immediate surroundings to immaculate five-star hospitality standards, with amenities and supplies consistently stocked
- Coordinate personal errands, collections, deliveries, couriers, dry cleaning and small purchases efficiently and discreetly
- Assist with restaurant reservations, transport arrangements and other day-to-day bookings, checking and confirming all details
Concierge/Butler Job in London employer: Greycoat Lumleys
At Greycoat Lumleys, we pride ourselves on being an exceptional employer, offering a dynamic work environment that values discretion and flexibility. Our team enjoys competitive benefits, a supportive culture that fosters personal growth, and unique opportunities to travel internationally while working closely with a prestigious family. Join us in Surrey and London for a rewarding career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge/Butler Job in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Greycoat Lumleys. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Greycoat Lumleys
Don't be shy about reaching out to Greycoat Lumleys directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Concierge/Butler Job in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Greycoat Lumleys and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Greycoat Lumleys
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
