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- Tasks: Deliver exceptional front-of-house service in a high-end events environment.
- Company: Join a prestigious Livery Hall listed within The Great 12 in the City of London.
- Benefits: Enjoy a competitive salary, flexible hours, and training opportunities.
- Why this job: Be part of a dynamic team that values professionalism and guest experience.
- Qualifications: Experience in hospitality or reception roles; excellent communication skills required.
- Other info: Smart dress code and physical stamina needed for event setups.
The predicted salary is between 40000 - 45000 £ per year.
Livery Hall Operations Team Job, City of London
Our client, a Livery Hall listed within The Great 12, are seeking a professional, personable, and proactive team member to deliver outstanding front-of-house service in a high-end events and hospitality environment. This full-time position is ideal for someone with experience in corporate reception, concierge, or luxury hospitality who enjoys working in a dynamic setting and takes pride in providing a warm and polished guest experience.
Key Responsibilities
Front of House & Guest Services
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Maintain a professional, welcoming reception area
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Greet and assist guests, clients, contractors, and suppliers
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Manage visitor sign-in and building access protocols
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Handle phone and email enquiries with courtesy and efficiency
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Provide cloakroom and directional support to guests
Meeting & Event Support
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Prepare and maintain meeting and event spaces (layout, AV, cleanliness)
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Liaise with internal and external teams to meet event requirements
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Provide AV assistance and coordinate room setup and breakdown
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Offer support during events, including cloakroom and guest services
Facilities & Maintenance
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Conduct daily checks of facilities and public spaces
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Report and perform minor repairs as needed
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Maintain internal and external areas in a clean and presentable condition
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Support contractors and colleagues during scheduled maintenance
Safety & Security
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Operate building systems (alarms, access control, BMS) — training provided
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Carry out daily security checks and act as a keyholder
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Participate in emergency drills and act as a First Aider and Fire Warden (training provided)
Administrative Duties
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Monitor shared inboxes and respond or triage messages
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Manage stock levels of office supplies and place orders as needed
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Receive, sort, and dispatch mail and deliveries
What We’re Looking For
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Previous experience in hospitality, concierge, facilities, or reception roles
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A professional appearance and excellent communication skills
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Calm, reliable, and flexible with a proactive \”can-do\” attitude
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Basic facilities knowledge and understanding of health & safety
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IT literacy and confidence using booking or CMS systems
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Personal licence holder (alcohol) preferred
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Security licence (e.g., CSO) beneficial — training can be provided
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First Aid and Fire Warden certification — training provided
Additional Information
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Location: Based on-site at a heritage hospitality venue in the City of London
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Hours: 35 hours per week with some early mornings/evenings; TOIL provided
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Dress Code: Smart attire in line with professional standards
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Physical Requirements: Ability to stand for long periods, lift supplies, and assist with furniture or event setups
Salary: £40K-£45K | Hours: Full-time (35 hours per week) with flexibility
Start Date: August/September
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Livery Hall Operations Team Job employer: Greycoat Lumleys
Contact Detail:
Greycoat Lumleys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Livery Hall Operations Team Job
✨Tip Number 1
Familiarise yourself with the specific requirements of the Livery Hall Operations Team role. Understanding the nuances of front-of-house service in a high-end environment will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the hospitality and events industry. Attend relevant events or join online forums to connect with individuals who may have insights or connections related to this position.
✨Tip Number 3
Prepare to discuss your previous experiences in hospitality or concierge roles. Be ready to share specific examples of how you've provided exceptional guest service or handled challenging situations.
✨Tip Number 4
Research the heritage venue where the role is based. Understanding its history and significance can give you an edge in demonstrating your enthusiasm and commitment to the position during the interview process.
We think you need these skills to ace Livery Hall Operations Team Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, concierge, or reception roles. Use specific examples that demonstrate your ability to provide excellent front-of-house service and manage guest interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention your proactive attitude and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise your communication skills, IT literacy, and any certifications you hold, such as First Aid or Fire Warden training. Make it clear how these skills will contribute to maintaining a professional and safe environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a high-end hospitality setting.
How to prepare for a job interview at Greycoat Lumleys
✨Showcase Your Hospitality Experience
Make sure to highlight your previous roles in hospitality, concierge, or reception. Share specific examples of how you provided exceptional service and handled challenging situations to demonstrate your suitability for the Livery Hall Operations Team.
✨Dress to Impress
Since the role requires smart attire, ensure you dress professionally for the interview. A polished appearance will reflect your understanding of the high-end environment and the importance of first impressions in hospitality.
✨Demonstrate Communication Skills
Prepare to discuss how you effectively communicate with guests and colleagues. Practice articulating your thoughts clearly and confidently, as excellent communication is key in delivering outstanding front-of-house service.
✨Be Proactive and Positive
Exude a 'can-do' attitude during the interview. Share instances where you took initiative or went above and beyond in your previous roles. This will show that you are not only reliable but also enthusiastic about contributing to the team.
