Housekeeping Supervisor Job

Housekeeping Supervisor Job

London Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise housekeeping teams, manage schedules, and ensure flats are guest-ready.
  • Company: Join Greycoat Lumleys, a leading agency in hospitality staffing across London.
  • Benefits: Enjoy competitive salary, flexible hours, and opportunities for growth.
  • Why this job: Be part of a dynamic team ensuring top-notch cleanliness and guest satisfaction.
  • Qualifications: Experience in housekeeping or management is preferred; strong communication skills are essential.
  • Other info: Work across various London locations and enjoy a vibrant work environment.

The predicted salary is between 28000 - 42000 £ per year.

Housekeeping Supervisor Job, Various London Locations

An amazing client of Greycoat Lumleys is looking for Housekeeping Supervisor, who will oversee the daily cleaning and turnover of their residential flats across London. This role includes managing the housekeeping team, coordinating schedules, inspecting flat readiness, maintaining inventory records, and ensuring a high standard of cleanliness and presentation for every guest arrival.

Key Responsibilities:

Daily Check-In & Communication

  • Check in with the Operations Manager every morning to review daily cleaning schedules and urgent tasks.

  • Provide a daily end-of-shift report including what was completed, any outstanding cleans, issues, or delays.

  • Upload photo documentation of completed flats and note any issues or inconsistencies in the shared communication tab or CRM system.

  • Ensure all updates are clearly documented to support team coordination and task accountability.

  • Guest outreach to ensure satisfaction with guests.

Cleaning Oversight, Quality Control & Inventory

  • Supervise a team of housekeepers across multiple properties.

  • Assign daily cleaning tasks based on arrivals, departures, and special requests.

  • Conduct quality checks of completed flats to ensure cleanliness meets company standards before guest check-in.

  • Check basic flat inventory (e.g., linens, kitchen items, fans, appliances) and note any missing or low-stock items.

  • Report any damages (e.g., broken furniture, stained carpets, appliance issues) with photos and written notes for follow-up.

  • Provide coaching or retraining for team members when standards are not met.

Linen & Supplies Coordination

  • Track linen deliveries and pickups to ensure proper stock rotation across all flats.

  • Restock cleaning supplies from storage and ensure all teams have what they need each day.

  • Flag shortages or ordering needs to the Operations Manager in a timely manner.

Multi-Site Coverage

  • Visit multipleflats daily across London for team supervision and quality control.

  • Adjust routes and staff schedules throughout the day as needed to address call-ins, delays, or changes in check-in timing.

  • Remain flexible and responsive to same-day requests or issues at specific properties.

Issue Escalation & Team Support

  • Escalate unresolved cleaning issues, access problems, or guest complaints to the Operations Manager.

  • Step in to support the team on-site when needed to ensure flats are ready on time.

  • Maintain a record of problematic units or recurring issues for management review.

Reports To: Operations Manager

Start Date: ASAP

Working Hours: 8 hours/day Monday to Friday, Occasional work on weekends if required

Salary: £35,000+ GPA

Job ID:169337

Responsible Consultant: Fred Hardy (fred@greycoatlumleys.co.uk)

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Housekeeping Supervisor Job employer: Greycoat Lumleys

At Greycoat Lumleys, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and communication. As a Housekeeping Supervisor in various London locations, you will benefit from competitive salary packages, opportunities for professional growth, and the chance to make a meaningful impact on guest satisfaction while working in a dynamic and diverse environment.
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Contact Detail:

Greycoat Lumleys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeping Supervisor Job

✨Tip Number 1

Familiarise yourself with the specific cleaning standards and expectations of the company. Understanding their quality control measures will help you demonstrate your alignment with their values during any interviews or discussions.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or assessments.

✨Tip Number 3

Showcase your leadership skills by discussing any previous experience managing teams or coordinating schedules. Be ready to share specific examples of how you've successfully handled challenges in a supervisory role.

✨Tip Number 4

Be prepared to discuss your problem-solving abilities, especially in relation to guest complaints or team issues. Highlighting your proactive approach to resolving conflicts will set you apart as a candidate who can maintain high standards under pressure.

We think you need these skills to ace Housekeeping Supervisor Job

Leadership Skills
Team Management
Communication Skills
Attention to Detail
Quality Control
Inventory Management
Time Management
Problem-Solving Skills
Flexibility and Adaptability
Customer Service Orientation
Scheduling and Coordination
Report Writing
Coaching and Training
Multi-Tasking

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Housekeeping Supervisor position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or supervisory roles. Include specific examples of how you've managed teams, overseen cleaning operations, and maintained high standards of cleanliness.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your leadership skills, ability to manage schedules, and experience with quality control. Make sure to mention any relevant achievements that demonstrate your capability as a supervisor.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Greycoat Lumleys

✨Know the Role Inside Out

Make sure you understand the key responsibilities of a Housekeeping Supervisor. Familiarise yourself with daily tasks like managing schedules, conducting quality checks, and overseeing inventory. This will help you answer questions confidently and demonstrate your suitability for the role.

✨Showcase Your Leadership Skills

As a supervisor, you'll be leading a team. Be prepared to discuss your previous experience in managing teams, resolving conflicts, and providing training. Share specific examples that highlight your ability to motivate and support your team.

✨Emphasise Attention to Detail

Quality control is crucial in this role. Be ready to talk about how you ensure high standards of cleanliness and presentation. Mention any systems or processes you've used in the past to maintain quality and how you handle issues when standards are not met.

✨Prepare Questions for the Interviewer

Demonstrate your interest in the position by preparing thoughtful questions. Ask about the company's expectations for the role, team dynamics, or how they measure success in housekeeping. This shows you're engaged and serious about the opportunity.

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