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- Tasks: Support and grow client relationships, guiding them through onboarding to optimisation.
- Company: Leading retail media AdTech platform with a global presence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a vibrant team with over 600 global employees.
- Why this job: Join a market leader and help top brands maximise their eCommerce potential.
- Qualifications: Experience in account management, strong analytical skills, and knowledge of eCommerce strategies.
The predicted salary is between 50000 - 65000 £ per year.
I’m working on a great new UK Customer Success Manager role with a leading retail media AdTech platform. Working with some of the world’s biggest brands, this SaaS platform powers their retail media and eCommerce activity across marketplaces including Amazon, Walmart, and Instacart through cutting-edge technology, AI-driven insights, and deep marketplace expertise. Helping to support and grow a portfolio of commerce clients, you’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the platform.
The Company: Market Leading Retail Media Platform with 600+ global employees scaling across EMEA. Clients include Unilever, Mars, J&J, P&G.
Looking for: Customer Success Manager EMEA with:
- Previous experience managing accounts across Amazon DSP and Sponsored Ads as well as other marketplaces
- Strong analytical skills with the ability to turn data into insights
- Experience with CRM tools and reporting
- Solid understanding of eCommerce strategy and retail media
If this opportunity aligns and sounds of interest, get in touch for more information.
Customer Success Manager | Adtech in Warrington employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager | Adtech in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s clients and recent projects. Knowing their work with big brands like Unilever and P&G will show you’re genuinely interested and ready to contribute.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've turned data into actionable insights in past roles. This is key for a Customer Success Manager, so have some examples up your sleeve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Success Manager | Adtech in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager. Highlight your experience with Amazon DSP and Sponsored Ads, as well as any relevant analytical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail media and how your background aligns with our needs. Be sure to mention specific experiences that demonstrate your ability to support and grow client relationships.
Showcase Your Analytical Skills: Since we’re all about data-driven insights, make sure to highlight any experience you have with turning data into actionable strategies. Whether it's through CRM tools or reporting, let us know how you've used analytics to drive success in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Grey Matter Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the AdTech landscape, especially around retail media and eCommerce. Brush up on your knowledge of platforms like Amazon DSP and Sponsored Ads, as well as the key players in the industry. This will show that you’re not just interested in the role but also understand the market.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive customer success in previous roles. Think of specific examples where your analytical skills led to actionable insights that benefited clients. This is crucial for a Customer Success Manager, so be ready to impress with your data-driven mindset.
✨Familiarise Yourself with CRM Tools
Since experience with CRM tools is a must-have, make sure you can talk about your proficiency with them. If you’ve used specific tools in the past, be prepared to share how they helped you manage client relationships and track performance metrics effectively.
✨Understand the Customer Journey
Be ready to explain how you would guide customers through their journey from onboarding to optimisation. Think about strategies you’ve implemented before and how you ensured clients received maximum value. This will demonstrate your ability to support and grow a portfolio of commerce clients effectively.