At a Glance
- Tasks: Solve real customer challenges in SaaS software and troubleshoot technical issues.
- Company: Leading SaaS provider with a strong industry reputation and loyal customer base.
- Benefits: Hybrid working, strong benefits package, and ongoing training opportunities.
- Other info: Collaborative environment with clear progression opportunities and extensive training.
- Why this job: Launch your career in tech while making a real impact on customer experiences.
- Qualifications: Fluent Polish and interest in learning technical skills like SQL and data migration.
The predicted salary is between 25000 - 32000 £ per year.
Kickstart your career by solving real customer challenges across SaaS software, integrations, data migrations, and troubleshooting. Excellent opportunity for a Polish language speaker to be trained in technical SaaS skills and launch a new career.
The Company
- A leading SaaS provider helping businesses streamline operations through innovative cloud-based software solutions.
- Established technology business with a loyal customer base and strong industry reputation.
- Collaborative, supportive environment with clear progression opportunities.
- Hybrid working, strong benefits package, and ongoing training and development.
The Role
- A customer-facing support role offering exposure beyond traditional helpdesk support.
- Investigate software issues, support customers, and troubleshoot technical incidents.
- Extensive training and hands-on experience with SQL queries, XML data, software integrations, and data migration.
- Work closely with technical teams to solve complex problems and deliver an excellent customer experience.
Desired Skills and Experience
- Fluent Polish.
- Customer support, technical support or helpdesk experience.
- Interest in learning new technical skills - SQL, XML, Software integration, Data migration, SaaS and CRM.
We think you need these skills to ace Customer Support Executive At Operations Management Saas in Surrey
Fluent Polish
Customer Support
Technical Support
Helpdesk Experience
SQL
XML
Software Integration
