Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow client accounts on major marketplaces like Amazon.
- Company: Leading Retail Media AdTech platform with a global presence.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Other info: Fluency in English and Italian is essential for this role.
- Why this job: Join a team driving innovation in eCommerce with top brands.
- Qualifications: Experience in account management and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
Working with some of the world’s biggest brands, this SaaS platform powers their retail media and eCommerce activity across marketplaces including Amazon, Walmart, and Instacart through cutting-edge technology, AI-driven insights, and deep marketplace expertise.
The Company:
- Market Leading Retail Media Platform
- 600+ global employees
- Scaling across EMEA
- Clients include: Unilever, Mars, J&J, P&G
The Role:
- Manage and grow a portfolio of commerce clients across Amazon and key marketplaces
- Guide customers through onboarding, optimisation, troubleshooting, and expansion
- Act as a trusted advisor, driving product adoption and identifying upsell opportunities
- Analyse customer feedback and performance data to deliver actionable insights
- Build strong relationships with senior stakeholders, providing strategic eCommerce consultation
- Stay ahead of Amazon platform updates, retail media trends, and emerging marketplace opportunities
Looking for:
- Previous experience managing accounts across Amazon and other marketplaces
- Strong analytical skills with the ability to turn data into insights
- Experience with CRM tools and reporting
- Solid understanding of eCommerce strategy, retail media, and Amazon ecosystem
- Fluent in English & Italian
If this sounds like a good fit and you’d like to find out more information, drop me a note.
Italian-Speaking Customer Success Manager at Retail Media AdTech Platform in Stockport employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Customer Success Manager at Retail Media AdTech Platform in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Knowing about their work with brands like Unilever and Mars will show you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience managing accounts on platforms like Amazon aligns with the role. We want you to shine and show them why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Italian-Speaking Customer Success Manager at Retail Media AdTech Platform in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Italian-Speaking Customer Success Manager. Highlight your experience with Amazon and other marketplaces, and don’t forget to showcase your analytical skills and understanding of eCommerce strategies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about retail media and how your background makes you the perfect fit for our team. Be sure to mention your fluency in Italian and English!
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to manage accounts and drive product adoption. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Grey Matter Recruitment
✨Know Your Marketplaces
Make sure you brush up on your knowledge of Amazon and other key marketplaces. Understand the latest trends in retail media and how they impact eCommerce. This will show that you're not just familiar with the platform, but that you're genuinely interested in how it evolves.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've turned data into actionable insights. Think about times when you've used analytics to drive product adoption or improve client relationships. Being able to articulate this clearly will demonstrate your value as a Customer Success Manager.
✨Build Rapport with Stakeholders
During the interview, think about how you can establish a connection with the interviewer. Share experiences where you've successfully built relationships with senior stakeholders. This will highlight your ability to act as a trusted advisor, which is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like onboarding a new client or troubleshooting an issue. Prepare some scenarios from your past experience that showcase your problem-solving skills and customer-centric approach.